Freedompop Porting Issue
Completed
I have been trying to port out my number to another carrier and at first I couldn't because the website gives you a fake porting number. Then after 3 days I got the right one and resubmitted the porting request. Freedom pop told me the due date was 9/30 which was five days from Friday. That was a long time for something that is supposed to be done in 10 minutes to an hour. I waited and today is 10/1 and still not ported out. This is very frustrating going back and forth for something that should have been done last week.
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Hey there,
Thank you for contacting FreedomPop!
Our apologies for the inconvenience, Lawrence Mageto.
Upon checking the account associated with your Community profile, we noticed your concern is being addressed by one of our representatives via the Support Ticket #51077.
To avoid confusion, our team will follow up on your concerns there, we appreciate your patience and understanding!
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