Refund top-up credit request #61436

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Thai Pham

• February 04, 2021 14:48

I closed my data-only account and the remaining top-up credit of $8.78 has not been added to my active account XXX-XXX-3718. Please take care of this matter.

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  FreedomPop Community

  • February 04, 2021 17:47

  Hello!

  Thanks for reaching out to us here Thai Pham!

  We have carefully checked the account associated with your Community profile. Our records indicate your concern is being addressed by one of our representatives via Support Ticket #61436.

  To avoid confusion, our team will follow up on your concerns there, we appreciate your patience and understanding!

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