Cancellation of the 1GB plan
Completed
Hello
(XXX) XXX-1230
I cancelled my Yearly plan (monthly 1 GB) on Sept 30 2020 via online inside the billing page and I wanted to make sure its cancelled. I have NOT received any email confirming the cancellation and wanted to check that action is complete. When I tried to login, I can't see my account I get the message "You have not signed up for FreedomPop service yet. Already have a device? Activate here" which states me that account must be cancelled.
Can you please confirm that my account is cancelled 100% and no billing will occur in future ?
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Hi!
Thank you for contacting FreedomPop, Suraksha Kodgi!
We'll be gladly taking a look at your inquiry. :)
Please note, we will be opening a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience with the required information.
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