Refund not received
Completed
Hello -
I had an issue with my account. Per an email from FreedomPop on September 03, 2020, I was issued a $20 refund to my Paypal account. However, I have not yet received the refund. I have tried to follow up several times, but I only receive an instantaneous automated reply stating that the issue is closed and resolved. Can you please review the status of my refund and tell me when I should expect it?
Thank you,
Charlie
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Hi, Charlie Rabe!
Thank you for contacting us here!
We're sorry to learn this, we'll gladly assist you with your current concern.
Be advised, We will be opening a private message as we'll need to gather and provide, private account information. Please be sure to check your email and reply to this message at your earliest convenience, we appreciate your patience!
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