Unavailable customer support and porting.
Completed
We got an email saying porting was successful a week ago. Data works. However, the freedompop app prompts to set up a new number. We don't want a new number, we want the one we ported in and paid $10 to do so. Sent a support ticket in a week ago and have heard absolutely nothing since. Is our number lost? Does anyone at your company care about having people use your service? Or do you just want to take money from us and give us absolutely nothing that you have promised in return?
-
Hello Leora Moyer!
Thank you for contacting FreedomPop! We sincerely apologize for the inconvenience experienced.
We've created a support ticket to follow up on your concern as we'll be providing private account information.
We appreciate your patience!
Post is closed for comments.
Comments
1 comment