UK Freedompop 2021 not working anymore.

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Jose Vera

• February 19, 2021 18:51

Hi, I had as a second UK mobile with an Essential 1GB sim card, which I used last time on the 9th December.

I tried to used it today and my account is showing "Your FreedomPop service is inactive. Check your plan subscription and billing information. ".   

I have no plan active , and all my rollover data has disappeared (11GB). I please want it reenabled with all my data.

Thanks,

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  FreedomPop Community

  • February 19, 2021 19:57

  Hello Jose Vera!

  Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.

  We've created a support ticket to follow-up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

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