prepaid for 6 months of premium service on old plan, now i need to change my sim
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About 2 months ago I paid the $30 or $60 or whatever it was for 6 months of service using the old freedom pop app.
Now I get this premium voice mailer with a forced "upgrade".
I want my service to transfer as the paid service or get my money back. But can't seem to figure out how or if either of these is possible.
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Hello Donald Mei!
Thank you for contacting FreedomPop! We sincerely apologize for the delayed response and the inconvenience experienced.
We've created a support ticket to follow up on your concern as we'll be gathering and providing private account information.
We appreciate your patience!
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