prepaid for 6 months of premium service on old plan, now i need to change my simCompleted
About 2 months ago I paid the $30 or $60 or whatever it was for 6 months of service using the old freedom pop app.
Now I get this premium voice mailer with a forced "upgrade".
I want my service to transfer as the paid service or get my money back. But can't seem to figure out how or if either of these is possible.
Hello Donald Mei!
Thank you for contacting FreedomPop! We sincerely apologize for the delayed response and the inconvenience experienced.
We've created a support ticket to follow up on your concern as we'll be gathering and providing private account information.
We appreciate your patience!
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