PLEASE HELP! - Can't RECEIVE Calls

Completed

Follow

Thomas S Eggleston

• November 09, 2020 16:38

New (Premium) SIM

XXX-XXX-4414

I can MAKE calls on my number, and the number shows up on the recipient's CID.

HOWEVER: When I try to call my FP number from another line, I get a "Number Not In Service" Message.

I've been trying for weeks, entered a trouble ticket and even had a CHAT session.

YES: I have the APN entered
The FP Website shows the account as active.

XXX-XXX-4414

0

• 

  FreedomPop Community

  • November 10, 2020 18:19

  Hello Thomas S Eggleston!

  Thank you for contacting FreedomPop! We sincerely apologize for the inconvenience you are experiencing with our service.

  We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.

  We appreciate your patience!

  0

  Comment actions Permalink

Post is closed for comments.