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ano nyma

• November 15, 2020 21:21
• Edited

I moved to a new apartment and there my phone does not work anymore. It does not get any connection, even with mobile data enabled. I already tried updating/reinstalling the freedompop apps and checked all settings. I always get an error message. Can you please help to solve the problem?

I had opened a request (#54272) with a screenshot of the error message but that was marked as solved without anyone replying.

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  FreedomPop Community

  • November 17, 2020 16:59

  Hi!

  Thank you for contacting us here!

  We're really sorry to learn you've been experiencing data connection issues, ano nyma, we'll gladly assist you with your current concern.

  Be advised, we've created a private message and we will continue assisting you through it regarding this matter as we need to gather and provide personal account information, we appreciate your support!

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