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  • FreedomPop Community

    Hello Jian H!

    Thanks for reaching out to us! We'll be glad to assist you with your current concern. 

    It seems your account is now active and in good standing. Please feel free to perform a soft reset by powering off and on your device. 

    Should you continue to experience any issues with the service, we've created a support ticket for you to please reply there; we'll be happy to help. 

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