Sim Card not working
Completed
I have a 1 year, 1GB data sim card that was put in use on 11/18/20 and it is no longer working on my account. I can't access my account either without upgrading the sim, which I tried doing but the website wants me to purchase a plan. I still have 9 months on my 1 year plan that I already paid for. My SIM card is XXXXXXXXXXXXXXXX8230.
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Hello Jace Frenkel!
Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.
We've created a support ticket to follow-up on your concern as we'll need to gather and provide private account information.
We appreciate your patience!
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