what to do ?"Needs Initial Refill"?"Portin-Resolution Required"



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  • FreedomPop Community

    Hello Chung Man Lau!

    Thank you for contacting FreedomPop! We apologize if there's been confusion regarding how to access your Netgear Unite legacy account. 

    You may access your Netgear Unite legacy account via https://my.freedompop.com/login. Please note, you may only access your Premium Voice account via https://premium.freedompop.com.

    We have also created a support ticket to follow up on your port-in issue as we'll be providing private account information. 

    We appreciate your patience!

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