Top Up credit refund - ticket open 12 days

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Chris Altilio

• June 29, 2021 16:16

I'm looking to get a refund for my unused Top Up credit on an account that was closed.  I opened support ticket #77247 12 days ago but there has been no response.  Can someone please take a look at it?

 

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  FreedomPop Community

  • June 29, 2021 18:21

  Hello Chris Altilio!

  Thank you for contacting FreedomPop!  We sincerely apologize for the delay in response.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

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