Overcharged for Essential LTE 350MB
Completed
I received an e-mail that change new plan or automatically upgraded to the Essential LTE 350MB plan for $3.99/ month on May.
I did no action because I think essential 350MB plan works for me, and you had charged $3.99 on June 14, and June 30.
Moreover my next payment due date is July 14, it means you have double charge on me.
Please give me a refund and do not charge twice a month.
Thank you,
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Hello RC141!
Thank you for contacting FreedomPop! We apologize if there's been confusion regarding the charges applied to your account.
We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information.
We appreciate your patience!
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