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  • FreedomPop Community

    Hello Ivy Calisang!

    Thank you for contacting FreedomPop! Our apologies for the inconvenience experienced. 

    Our records indicate you have been previously assisted by one of our representatives. The representative who assisted you escalated your case to a higher level of support for further review via support ticket #79548. 

    To avoid confusion, our team will follow up on your concern via support ticket #79548. 

    We appreciate your patience! 

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