Essential LTE 350MB applied to an invalid line

Completed
Follow
G T

I have two accounts/lines associated with this email. One of them is good. But another was the leftover from previous issues. It does not have SIM card or phone number. I tried to cancel that "ghost" account but the system gave me errors.

For some reason, the Essential LTE 350MB was applied to that invalid line and I was charged two $3.99 so far for the line that does not even have a SIM card. Could you please fix that? Thanks!

0

Comments

1 comment

Date Votes
  • FreedomPop Community

    Hi G T!

    Thank you for contacting FreedomPop. :)

    We’ll be glad to assist you with your current concern.

    We'll create a private message to follow up on your concern, please be sure to check your email and this message at your earliest convenience.

    0
    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post