i''m on the Family Plan 2 line for which i was paying $10/month. On 6/17/2021 i was charged US$13.99 and my service was downgraded to Essential LTE.
Please either a) switch me back to the family plan and refund $3.99 or b) refund $10.
Hello Marius Petruc!
Thank you for contacting FreedomPop! We'll be glad to assist you with your current concern.
We've created a support ticket to follow up on your concern as we'll be providing private account information.
We appreciate your patience!
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