overcharge

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Marius Petruc

• July 09, 2021 13:01
• Edited

Hi,

i''m on the Family Plan 2 line for which i was paying $10/month. On 6/17/2021 i was charged  US$13.99 and my service was downgraded to Essential LTE.

Please either a) switch me back to the family plan and refund $3.99 or b) refund $10.

Thanks.

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  FreedomPop Community

  • July 09, 2021 20:19

  Hello Marius Petruc!

  Thank you for contacting FreedomPop!  We'll be glad to assist you with your current concern.

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

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