Continued to take direct debit even after plan cancelled
Completed
Hi
I stopped using the SIM card back in October 2018 but the monthly direct debit payment is still being taken even in July 2021.
Can you please stop the direct debits and refund me the payments taken by error for the past 33 months.
Thank you.
PS the Support page for the UK website does not work.
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Hi!
Thank you for contacting FreedomPop, Ramniklal Dattani!
We're sorry to learn this, we’ll be glad to assist you with your current concern.
We’ll be creating a private message regarding this matter as we need to gather and provide personal account information, please be sure to check your email and reply to this message at your earliest convenience with the required information. :)
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