Help cancel account and dormant account still deduction problem

Completed

Follow

LINHONG YE

• July 11, 2021 02:00

I found that the free service is now charged. Please cancel my ***-***-3668 account and return my account balance. There is also a Global SIM Kit account that has long been unavailable. The system displays: Alert Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service., but I have been deducting 3.99 per month. Hope to help me solve it together. Finally, the LG G2 account also helped me cancel the account. Thank you

0

• 

  FreedomPop Community

  • July 12, 2021 14:41
  • Edited

  Hello LINHONG YE!

  Thank you for contacting FreedomPop!  We apologize if there's been confusion regarding the $3.99 charges that have been applied to your account. 

  We've created a support ticket to follow up on your concern as we'll be providing private account information.

  We appreciate your patience!

  0

  Comment actions Permalink

Post is closed for comments.