Old Global SIM account with no service got charged $3.99

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Data Three

• July 24, 2021 17:38

This Global SIM account has not had service for long time. When I tried to cancel the account, FreedomPop web site gave me errors. So I thought the account was gone. But somehow I was charged $3.99 on that dead account. Could you please check that? Thanks!

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  FreedomPop Community

  • July 26, 2021 14:47
  • Edited

  Hello Data Three!

  Thanks for reaching out to us! We apologize if there's been confusion regarding the $3.99 charge applied to your account. 

  We've created a support ticket to follow up on your concern, as we'll be providing private account information. 

  We appreciate your patience!

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