Charged for annual plan after swapping to premium

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Bear Dog

• July 30, 2021 09:11

I just got charged 149.99 for my old annual plan after I swapped to the premium plan back when they first rolled out.

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  FreedomPop Community

  • July 30, 2021 14:25

  Hello there!

  Thanks for reaching out to us! We'll be glad to assist you with your current concern. 

  We've created a support ticket to follow up on your concern as we'll need to gather and provide private account information. 

  We appreciate your patience! 

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