Charged for annual plan after swapping to the premium plan

Completed

Follow

Emmett Turner

• August 07, 2021 14:51

I swapped to the premium plan and still got charged $149.99 for the old annual plan.  A ticket was created last week.  The ticket says complete, but the issue is unresolved.

0

• 

  FreedomPop Community

  • August 09, 2021 17:42

  Hello Emmett Turner!

  Thanks for reaching out to us! Our apologies for the inconvenience experienced. 

  We've created a support ticket to follow up on your concern, as we'll be providing private account information. 

  We appreciate your patience!

  0

  Comment actions Permalink

Post is closed for comments.