Charged for annual plan after swapping to the premium planCompleted
I swapped to the premium plan and still got charged $149.99 for the old annual plan. A ticket was created last week. The ticket says complete, but the issue is unresolved.
Hello Emmett Turner!
Thanks for reaching out to us! Our apologies for the inconvenience experienced.
We've created a support ticket to follow up on your concern, as we'll be providing private account information.
We appreciate your patience!
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