Charge from June and July for inactive legacy global sim account ,request refund and cancel account.

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David Chin

• August 11, 2021 00:26
• Edited

I filed a request to cancel my account and request to refund the previously charged 2 bills of $4.00 each, total of $8.00.  I haven't heard anything from you yet.  My next August bill cycle is coming up, I hope this is resolved before you charge me again.  

Please help.  

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  FreedomPop Community

  • August 11, 2021 14:18

  Hello David Chin!

  Thanks for reaching out to us! We apologize if there's been confusion regarding the charges applied to your account. 

  We've created a support ticket to follow up on your concern, as we'll be providing private account information. 

  We appreciate your patience!

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