Multiple $3.99 charged on inactive account

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Krunal Shah

• August 14, 2021 09:49

I jave been charged multiple times for an inactive account, the device sim became inactive years ago however there were charges on my credit card since couple of months. I opened a ticket for the same but no response. Please refund the charged amount.

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  FreedomPop Community

  • August 16, 2021 14:24

  Hello Krunal Shah!

  Thanks for reaching out to us! We apologize if there's been confusion regarding the charges applied to your account.  

  We've created a support ticket to follow up on your concern, as we'll be providing private account information. 

  We appreciate your patience!

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