No response to request even after 14 days....
Completed
I've renewed my account a couple weeks ago and the website says I'm updated but my phone still says "Your free plan needs to be renewed..." and no texts or data are coming through.
It's painfully obvious from reading this forum that something is seriously wrong with customer service response and general service overall. Might have to switch providers....
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Hello, Harry Snyder!
Thank you for contacting FreedomPop!
We apologize for the delay in getting back to you. Be assured, we’ll be glad to assist you with your current concern.
We'll create a private message to follow up with your concern. Please be sure to check your email and reply to this message at your earliest convenience.
We appreciate your patience!
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