Plan marked as inactive, money disappeared from my account balance?!
Completed
tried to use my phone today and got an error saying my account was inactive and to log in. This is the error I received:
Alert: Your FreedomPop service is inactive. Check your plan subscription and billing information
I had a $10 account balance that has since disappeared with no explanation as well. What's happened? How can I get my 250mb plan back?
-
Hello Martin Bishop!
Thanks for reaching out to us! We're sorry to learn you have been experiencing issues with the service.
We've created a support ticket to follow up on your concern, as we'll need to gather and provide private account information.
We appreciate your patience!
Post is closed for comments.
Comments
1 comment