Can you please refund me and cancel my account to avoid any further charge?
Completed
I haven't used the service for several years and the device had gone dormant due to non-usage too. I checked my bank statement recently and I found my credit card was charged $8/mth by freedompop, and this is lasting for 3mths till now. I would like to ask for cancel the line and refund the service fee you charged from my bank account.
-
Hello jin lu!
Thanks for reaching out to us! We apologize if there's been confusion regarding the charges applied to your account.
We've created a support ticket to follow up on your concern, as we'll be providing private account information. Please be sure to check your inbox at your convenience.
We appreciate your patience!
Post is closed for comments.
Comments
1 comment