Need help canceling my account

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Changqing Pan

• November 19, 2021 21:39

Hi,

Could you help me cancel my account with legacy sim, I keep getting the failure information when trying to do it through settings - account status - cancel account. Thanks!

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  FreedomPop Community

  • November 19, 2021 22:36
  • Edited

  Hello Changqing Pan! 

  Thanks for reaching out to us! We’re sorry to learn you wish to cancel your account. 

  We've created a support ticket to follow up on your concern, as we'll need to gather and provide private account information. Please be sure to check your inbox at your convenience.

  We appreciate your patience!

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