Port Out Issue
Completed
I am trying to release my number to port it out to my husbands new service. We do not want to lose this number. I have tried twice and new service comes back with the reason "Due date can't be met". I checked with FP and got 2 different pin numbers from 2 different persons. Went in to my account and am now trying with the pin # from there. Is there something more I have to do? The person from FP said it was able to be ported when she checked.
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Hi!
Thank you for contacting FreedomPop!
We apologize for the inconvenience experienced, Diane Fair, we’ll be glad to assist you with your current concern.
We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and this message at your earliest convenience.
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