not able to activate SIM from Bestbuy

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Rick Puchala

• January 08, 2022 20:23

I purchased from Best Buy prepaid 5GB plan however I am not able to activate sim at freedompop.com/activate I am getting a message SIM not found. SIM is 89011XXXXXXXXXXXXXXX and I just open it today.

Help please

Thank you

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  FreedomPop Community

  • January 10, 2022 15:20

  Hi!

  Thank you for contacting FreedomPop, Rick Puchala!

  We apologize for the delay in getting back to you, we’ll be glad to assist you with your current concern.

  Be advised, we will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Be sure to check your email and this message at your earliest convenience. :)

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