cannot connect SIM to Reolink Pro camera

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Patricia Powell

Have formatted the SD card (GSM SIM) with the recommended apn change steps.  Camera states APN updated successfully.  BUT continue to receive issue that the SIM card is not inserted properly and I have inserted it many times - (insertion is correct based on your "how to "video.

Can you help?  Thanks Pat

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  • Patricia Powell

    Now the error message is

    data call failed, please confirm that your data plan is available.

    import your apn settings

     

     

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  • FreedomPop Community

    Hello, Patricia Powell!

    Thank you for contacting FreedomPop.

    We apologize for the delay in getting back to you, we’ll be glad to assist you with your current concern.

    We will continue assisting you through a private message regarding this matter as we need to gather and provide personal account information. Please check your email and respond to this message at your earliest convenience. :)

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