My account is deactivated why

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  • FreedomPop Community

    Hello Joe Carnes

    Thank you for contacting FreedomPop Support. 

    Our apologies for the inconvenience experienced. It looks as if your account is now in good standing. Please feel free to perform a soft reset by powering on and off your device to ensure everything synchronizes accordingly. 

    However, should this not be the case, we've created a support ticket for you to please reply there and we'll gladly take a look at your account. 

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