Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Charged for annual plan after swapping to premium Completed
- Bear Dog
- July 30, 2021 09:11
0 votes 1 comment
Porting out ticket 52527 Completed
- Scott Ferris
- July 29, 2021 21:01
0 votes 2 comments
Porting out Completed
- Scott Ferris
- July 29, 2021 20:36
0 votes 1 comment
Account not active Completed
- Joel Nojovits
- July 29, 2021 05:24
0 votes 1 comment
account cancellation failed. please help Completed
- Ryan Tian
- July 28, 2021 17:44
0 votes 1 comment
Paid for new phone number ($4.99) and a week later Freedompop closed my account Completed
- Freedompop Cell3
- July 28, 2021 15:36
0 votes 1 comment
Please give me the correct Pin Code Completed
- kyle Teng
- July 28, 2021 00:41
- Edited
1 vote 1 comment
Old Global SIM account with no service got charged $3.99 Completed
- Data Three
- July 24, 2021 17:38
0 votes 1 comment
Please cancel my order and my account Completed
- John Phillips
- July 23, 2021 20:16
0 votes 1 comment
Unable to cancel my account Completed
- Gang Li
- July 21, 2021 20:30
1 vote 1 comment
$3.99 Credit Card Charge??? Completed
- Duane Leuthold Jr
- July 21, 2021 15:25
1 vote 1 comment
Charged $4 but I do not have an account! Completed
- Jose Luis Sanchez
- July 19, 2021 19:40
2 votes 1 comment
Charged $3.99 with no account Completed
- Tim R
- July 18, 2021 20:43
1 vote 1 comment
Unable to cancel account Completed
- Marion Ellis
- July 18, 2021 20:16
1 vote 1 comment
Essential 350MB Double Billing Completed
- James Patrick
- July 17, 2021 16:52
1 vote 1 comment
Being billed without authorization on closed account Completed
- K H
- July 17, 2021 05:39
1 vote 1 comment
I submitted a request a week ago, still shows open, is this normal Completed
- guobin sha
- July 16, 2021 20:45
0 votes 1 comment
Being billed for Essential LTE 350MB plan on inactive account Completed
- CD
- July 16, 2021 17:14
0 votes 1 comment
Being Billed no account Completed
- unknown
- July 16, 2021 12:43
0 votes 1 comment
Upgraded without consent to Essential LTE 350Mb Completed
- David J. Dahl
- July 14, 2021 23:33
0 votes 1 comment
Was charged $0.01 on July 3rd, and $20.03 on July 5th. My account is inactive. Completed
- Sabrina Mielczarski
- July 14, 2021 20:02
0 votes 1 comment
Unauthorized charge Freedompop changed my plan to LTE 350M without any notice Completed
- XIRUI SHI
- July 13, 2021 17:02
1 vote 2 comments
Charged for services when I haven't used FreedomPop in years. No response to my tickets. Completed
- Addis Meltzer
- July 12, 2021 17:06
0 votes 1 comment
Unauthorized charge $0.01 several times and now $3.99 Completed
- Quyen Le
- July 12, 2021 13:43
0 votes 1 comment
Charged Monthly 3.99$ , not using freedompop Completed
- unknown
- July 11, 2021 12:34
0 votes 1 comment
I wanna cancel one of my account Completed
- LINHONG YE
- July 11, 2021 02:10
0 votes 1 comment
Help cancel account and dormant account still deduction problem Completed
- LINHONG YE
- July 11, 2021 02:00
0 votes 1 comment
Unauthorized charge 7,98. Completed
- Vladimir Alexeenko
- July 10, 2021 06:36
1 vote 1 comment
I have not had an active account for months, but... Completed
- Aaron Jones
- July 09, 2021 21:04
0 votes 1 comment
Continued to take direct debit even after plan cancelled Completed
- Ramniklal Dattani
- July 09, 2021 14:16
0 votes 1 comment

Didn't find what you were looking for?