Account Details & Billing
New postDo you have questions about your bill? Need to update your password? Discuss account changes and billing questions.
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cancel account Completed0 votes 1 comment
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close account and refund top up credit balance Completed0 votes 1 comment
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Could you please tell me how to port out my phone number to another carrier? Completed0 votes 1 comment
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Unable to Login Completed0 votes 3 comments
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I Can't Seem to Find a way to Pay/Renewm my account. Completed0 votes 1 comment
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Unable to cancel account Completed0 votes 1 comment
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Charged for closed account Completed0 votes 1 comment
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Freedom spot 803s Hotspot no longer works, can I get top off credit refund? Completed0 votes 1 comment
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Replacement SIM Completed0 votes 1 comment
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Refund top up credit balance Completed0 votes 1 comment
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Account deletion Completed0 votes 1 comment
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I downgraded rather than cancelled, charged top up fee Completed0 votes 1 comment
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My account is being charged $0.01 every month Completed0 votes 1 comment
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Problem porting out number... carrier says information is incorrect Completed0 votes 1 comment
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activated but nothin in the account Completed0 votes 1 comment
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Premium account has been marked as Airtime Expired (Again) Completed0 votes 1 comment
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Cancellation Completed0 votes 1 comment
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Phone not working anymore, need help with old pre-paid account. Completed0 votes 1 comment
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Can't Update Billing Information Completed0 votes 1 comment
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Please reinstate account Completed0 votes 1 comment
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Cancelación de mi cuenta y eliminación de datos personales Completed0 votes 1 comment
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account activate Completed0 votes 1 comment
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My phone can be receive the call, it's said my account suspend. Completed0 votes 1 comment
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My account is inactive by mistakes Completed0 votes 1 comment
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Account Suspended (Billing Issues) Completed0 votes 1 comment
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need help port out Completed0 votes 1 comment
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Account Disappeared Again Completed0 votes 1 comment
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Porting out to Xfinity failing Completed0 votes 1 comment
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close my account and refund top up credit balance please. Completed0 votes 1 comment
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Account suspended due to billing issue Completed0 votes 1 comment