Account Details & Billing
New postDo you have questions about your bill? Need to update your password? Discuss account changes and billing questions.
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Account deletion Completed0 votes 1 comment
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I downgraded rather than cancelled, charged top up fee Completed0 votes 1 comment
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My account is being charged $0.01 every month Completed0 votes 1 comment
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Problem porting out number... carrier says information is incorrect Completed0 votes 1 comment
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activated but nothin in the account Completed0 votes 1 comment
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Premium account has been marked as Airtime Expired (Again) Completed0 votes 1 comment
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Cancellation Completed0 votes 1 comment
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Phone not working anymore, need help with old pre-paid account. Completed0 votes 1 comment
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Can't Update Billing Information Completed0 votes 1 comment
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Please reinstate account Completed0 votes 1 comment
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Cancelación de mi cuenta y eliminación de datos personales Completed0 votes 1 comment
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account activate Completed0 votes 1 comment
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My phone can be receive the call, it's said my account suspend. Completed0 votes 1 comment
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My account is inactive by mistakes Completed0 votes 1 comment
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Account Suspended (Billing Issues) Completed0 votes 1 comment
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need help port out Completed0 votes 1 comment
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Account Disappeared Again Completed0 votes 1 comment
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Porting out to Xfinity failing Completed0 votes 1 comment
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close my account and refund top up credit balance please. Completed0 votes 1 comment
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Account suspended due to billing issue Completed0 votes 1 comment
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Account suspended for billing issue. ?? Card is valid for 4 more years. Completed0 votes 1 comment
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Can't port out to Google Fi Completed0 votes 1 comment
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Unforeseen Technical Issue Completed0 votes 1 comment
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Regarding Account info Completed0 votes 1 comment
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My account was dormant, can I get my old number back now? Completed0 votes 1 comment
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Why am I not getting the red banner I need to renew my Freemium plan? Completed0 votes 2 comments
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Your phone has recently been deactivated due to inactivity Completed0 votes 1 comment
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Unable to downgrade to freemium Completed0 votes 1 comment
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Migrating to an 890 SIM Completed0 votes 1 comment
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Cancelling account Completed0 votes 1 comment