Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Charges for 2 lines when only one line is active Completed
- Chandra Mastrosimone
- October 22, 2019 02:27
0 votes 3 comments
Refund my credit please Completed
- Miu Yin Chan
- October 21, 2019 05:40
0 votes 3 comments
Account suspended due to billing issue Completed
- Riley Gold
- October 20, 2019 13:37
0 votes 3 comments
Refund for unused service Completed
- zakaria el anabi
- October 19, 2019 12:30
0 votes 3 comments
Cancelling a line Completed
- Dave Hicklin
- October 17, 2019 21:30
0 votes 3 comments
Unused plan Completed
- Christian Tufts
- October 12, 2019 22:12
0 votes 3 comments
Why am I not getting the red banner I need to renew my Freemium plan? Completed
- Kevin FitzMaurice
- November 29, 2020 19:09
0 votes 2 comments
PIN Number constantly wrong in PORT OUT info Completed
- Venkata Siva Ram Kandukuri
- October 05, 2020 03:03
0 votes 2 comments
Alert: Account suspended due to billing issue. Click here to update your credit card or change payment method. Completed
- James Finney
- September 29, 2020 16:28
0 votes 2 comments
Still waiting on my sim card after 3 weeks! You messsaged me on 9/2: "Your order 206171040 has shipped! " Completed
- Mad Dog
- September 22, 2020 14:13
0 votes 2 comments
Account Activation Completed
- Ishan Rana
- September 06, 2020 21:13
0 votes 2 comments
Your FreedomPop service is inactive due to an unforeseen technical issue. Completed
- Bongback2 Kwon
- July 20, 2020 18:03
0 votes 2 comments
Incorrectly charged for data I did NOT use Completed
- Tommy Chen
- July 01, 2020 00:06
0 votes 2 comments
Need account restored Completed
- Chia Chang
- June 14, 2020 21:11
0 votes 2 comments
Cannot updated credit card info Completed
- Miles Hastings
- June 13, 2020 14:14
0 votes 2 comments
Account Deactivated With Subscription Balance Completed
- NEERAJ SHETH
- June 12, 2020 04:34
0 votes 2 comments
My account was closed for unknown reason Completed
- Lili Chen
- June 10, 2020 22:55
0 votes 2 comments
Good Morning --- SIM swap Request --- Completed
- Thomas Travis
- June 09, 2020 14:03
0 votes 2 comments
Account disappeared Completed
- Jeffrey Burger
- June 08, 2020 14:29
0 votes 2 comments
My Phone # disappeared from the account Completed
- Ashwin Palekar
- June 08, 2020 04:02
0 votes 2 comments
SIM suddenly stopped working, app says "SIM not activated" (...but it was!). Completed
- Fpop Spare01
- June 01, 2020 04:22
0 votes 2 comments
plan was removed from my account! Completed
- Zheng Wong
- May 31, 2020 06:52
0 votes 2 comments
SIM dissapeared from account Completed
- David Willmore
- May 27, 2020 18:41
0 votes 2 comments
Need to switch sim to another phone Completed
- Angela Guzman
- May 20, 2020 21:59
0 votes 2 comments
Contact customer support to activate ? Completed
- Aajax Aaliltel
- April 26, 2020 13:26
0 votes 2 comments
$0.01 charge Completed
- C Sim
- February 17, 2020 16:29
0 votes 2 comments
Can't Activate Best Buy SIM - Error on website and phone Completed
- Wish_it_would_work
- January 20, 2020 00:40
0 votes 2 comments
locked account Completed
- Tomas Gempel
- January 15, 2020 20:01
1 vote 2 comments
unidentified charges Completed
- James Tonelli
- January 13, 2020 13:47
1 vote 2 comments
port out still shows processing after 2 days Completed
- Suchetaa Mishra
- January 12, 2020 20:03
0 votes 2 comments

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