Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

I don't want to continue to 3.99 plan. What are my options? Completed
- Singh, Ratnesh
- April 23, 2021 00:16
0 votes 1 comment
oops, General error cannot connect to server Completed
- k bhuthi chetty
- April 22, 2021 13:40
0 votes 1 comment
Messaging app not working - cannot contact server error Completed
- Gregory Phillips
- April 21, 2021 21:57
0 votes 1 comment
I didn't receive the email in regard to the request to enroll in the Essential Plan. Will my account be automatically switched to a $3.99 monthly plan? Completed
- Alan Don
- April 21, 2021 17:32
0 votes 1 comment
General error Completed
- Daniel Artishenko
- April 20, 2021 22:37
0 votes 1 comment
Cancel my 2 sims and refund Top-Up Credits for both Completed
- Eddie Atherton
- April 20, 2021 05:39
0 votes 1 comment
Can I verify whether my account was canceled? Completed
- Jeremey Bartlett
- April 19, 2021 07:23
0 votes 1 comment
Cancel my account (2 numbers) and refund Top-Up Credits (for both numbers) Completed
- Jaclyn LTE
- April 16, 2021 21:19
0 votes 1 comment
Top-Up Refund Completed
- NZ LTEs
- April 15, 2021 20:02
0 votes 1 comment
cannot cancel my account online. Completed
- IFen Lin
- April 15, 2021 19:31
0 votes 1 comment
Top-up refund for cancelled account Completed
- Alex A
- April 15, 2021 14:41
0 votes 1 comment
old devices no longer supported by FreedomPop on my account Completed
- Cristina Tet
- April 15, 2021 13:00
0 votes 1 comment
Cancel my account (2 numbers) and refund my credits (for both numbers) Completed
- Ba Phung
- April 15, 2021 05:58
0 votes 1 comment
cancel account Completed
- Xingping Chen
- April 14, 2021 19:51
0 votes 1 comment
cancel account Completed
- yixiang zhang
- April 14, 2021 18:16
0 votes 1 comment
mr james grenham Completed
- james grenham
- April 13, 2021 19:26
0 votes 1 comment
Top-up credit refund and Cancel Account Completed
- Hai Nguy
- April 10, 2021 17:42
0 votes 1 comment
Cancel account Completed
- Sandipan Sen
- April 10, 2021 01:19
0 votes 1 comment
Need help to refund top-up credit, then close my account. Completed
- Hero Great
- April 08, 2021 01:32
0 votes 1 comment
Cancel my account(s) Completed
- Herman Theodorus
- April 08, 2021 00:16
0 votes 1 comment
Cancel the not wanted voice mail service Completed
- PJ Yang
- April 07, 2021 12:54
0 votes 1 comment
Terminate my Freedom Pop Account Completed
- Prabhat Singh
- April 06, 2021 15:34
0 votes 1 comment
Delete Account Completed
- Christopher Mihalo
- April 06, 2021 14:56
0 votes 1 comment
Error to buy a SIM card! Completed
- Alexandre Benchimol
- April 06, 2021 13:49
0 votes 1 comment
cannot cancel my account online. Completed
- IFen Lin
- April 06, 2021 11:51
0 votes 1 comment
Please delete my account and refund the top-up credit. Thanks! Completed
- Zack NIU
- April 05, 2021 23:00
0 votes 1 comment
Freemium plan Completed
- Yukiko Hayashi
- April 05, 2021 18:37
0 votes 1 comment
Cancel my account Completed
- Kay H
- April 05, 2021 17:48
0 votes 1 comment
Leaving USA. Cancel my number and account. Completed
- Sambit Saha
- April 05, 2021 14:38
0 votes 1 comment
Cancel (delete) account and refund top-up credit Completed
- Ling-Ching Liu
- April 05, 2021 10:50
- Edited
0 votes 1 comment

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