Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Being charged $0.01 again in February Completed
- Jeffrey Wey
- February 08, 2021 17:41
0 votes 1 comment
Registering replacement credit card Completed
- Sibella COWNIE
- February 06, 2021 10:40
1 vote 1 comment
Refund top-up credit request #61436 Completed
- Thai Pham
- February 04, 2021 14:48
0 votes 1 comment
Refund. Completed
- JohnSmith
- February 02, 2021 23:09
0 votes 1 comment
1 cent charges Completed
- Henry Little
- February 02, 2021 13:32
0 votes 1 comment
refund topup and close account Completed
- Jin Li
- February 01, 2021 01:11
0 votes 1 comment
new upgrade sim Completed
- Karen WOOD
- January 31, 2021 22:16
0 votes 1 comment
why I got 4 times .01 charge in my bill? Completed
- Xiaoqiang Qi
- January 30, 2021 16:15
0 votes 1 comment
refund top up credit balance and close my account Completed
- YI-XIAN CHEN
- January 26, 2021 23:01
0 votes 1 comment
Please delete my account Completed
- Paul Cook
- January 26, 2021 17:55
0 votes 1 comment
cancel account Completed
- Caroline Hall
- January 19, 2021 14:57
0 votes 1 comment
close account and refund top up credit balance Completed
- j w
- January 16, 2021 02:59
0 votes 1 comment
Could you please tell me how to port out my phone number to another carrier? Completed
- Hansen Du
- January 16, 2021 01:23
0 votes 1 comment
Unable to Login Completed
- Christopher Hung
- January 10, 2021 15:36
0 votes 3 comments
I Can't Seem to Find a way to Pay/Renewm my account. Completed
- Thomas S Eggleston
- January 09, 2021 00:05
0 votes 1 comment
Unable to cancel account Completed
- Colin McDonald
- January 07, 2021 10:21
0 votes 1 comment
Charged for closed account Completed
- John Leighton
- January 07, 2021 03:41
0 votes 1 comment
Freedom spot 803s Hotspot no longer works, can I get top off credit refund? Completed
- Albert Lin
- January 04, 2021 05:03
0 votes 1 comment
Replacement SIM Completed
- Haider Ali
- January 03, 2021 12:48
0 votes 1 comment
Refund top up credit balance Completed
- Charlie Rabe
- December 29, 2020 15:31
0 votes 1 comment
Account deletion Completed
- Sebastian Cichosz
- December 24, 2020 15:08
0 votes 1 comment
I downgraded rather than cancelled, charged top up fee Completed
- Elizabeth Swoope
- December 24, 2020 14:07
0 votes 1 comment
My account is being charged $0.01 every month Completed
- Jeffrey Wey
- December 23, 2020 06:01
0 votes 1 comment
Problem porting out number... carrier says information is incorrect Completed
- Chetan Rao
- December 22, 2020 01:39
0 votes 1 comment
activated but nothin in the account Completed
- Carter Tan
- December 20, 2020 13:40
0 votes 1 comment
Premium account has been marked as Airtime Expired (Again) Completed
- Jaret Cantu
- December 19, 2020 18:11
0 votes 1 comment
Cancellation Completed
- Hector Fernandez
- December 19, 2020 13:20
1 vote 1 comment
Phone not working anymore, need help with old pre-paid account. Completed
- Michael Lemish
- December 18, 2020 04:39
0 votes 1 comment
Can't Update Billing Information Completed
- Lingxiao Lou
- December 16, 2020 04:55
0 votes 1 comment
Please reinstate account Completed
- Greg Wong
- December 13, 2020 18:52
0 votes 1 comment

Didn't find what you were looking for?