Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Suddenly account not active Completed
- Benjamin stern
- June 30, 2020 19:23
0 votes 1 comment
Update Credit Card with NEW Expiration Date & CVV only (All other card info is same as before) Completed
- ATTsim LTE
- June 30, 2020 17:14
0 votes 1 comment
Please help! I only bought a SIM card! Please refund the rest. Completed
- Emily Maxwell
- June 30, 2020 03:50
0 votes 1 comment
Preloaded annual billing error Completed
- Lance Pompe
- June 29, 2020 19:47
0 votes 1 comment
LTE SIM missing from account Completed
- Brite(Lawra) Fu
- June 29, 2020 18:18
0 votes 1 comment
One SIM card disappeared from my account Completed
- Edward Chin
- June 29, 2020 06:41
0 votes 1 comment
Billing issue Completed
- Edward Kravets
- June 29, 2020 05:27
0 votes 1 comment
My account was cancelled Completed
- Catherine Salim
- June 28, 2020 16:59
0 votes 1 comment
Need help with to refund top-up credit Completed
- Cathy Lim
- June 28, 2020 16:49
0 votes 1 comment
Refund request Completed
- Jason Evans
- June 28, 2020 15:32
0 votes 1 comment
Cannot use phone or access account Completed
- Samimbanu Multani
- June 28, 2020 15:08
0 votes 1 comment
Cancel my account Completed
- kory Estes
- June 27, 2020 19:58
0 votes 1 comment
Why "Plan Use" Charges When Phone Is Turned Off? Completed
- James Scott
- June 27, 2020 04:52
0 votes 1 comment
AT&T LTE sim deactivated and removed from my account Completed
- Terry Barnes
- June 26, 2020 22:37
0 votes 1 comment
Service shows inactive but have months left on prepaid plan (12-mo plan, start date 9/2019) Completed
- Allen Petrin
- June 26, 2020 21:07
0 votes 1 comment
Number Missing in Account Completed
- JASON WANG
- June 26, 2020 19:15
0 votes 1 comment
LTE SIMs missing Completed
- Al Eastman
- June 26, 2020 18:29
0 votes 1 comment
Account deactivated Completed
- John Michalak
- June 26, 2020 18:05
0 votes 1 comment
My account and SIM card stop working Completed
- Adrian Espino
- June 26, 2020 12:54
1 vote 1 comment
Reinstatement request Completed
- Lance Cummings
- June 26, 2020 05:11
0 votes 1 comment
Porting out request instantly closed Completed
- Xiaolei Ma
- June 26, 2020 04:56
0 votes 1 comment
My phone number disappeared Completed
- Che Lun Mak
- June 25, 2020 21:26
0 votes 1 comment
Phone Number disappeared Completed
- Benjamin Velez
- June 25, 2020 15:43
0 votes 1 comment
Reactivate account Completed
- Michael Giacomazzi
- June 25, 2020 13:18
0 votes 1 comment
Top up charge Completed
- Hayreddin Unsal
- June 25, 2020 05:31
0 votes 1 comment
Transferring an Old Number from a Deactivated Account Completed
- Justin McBride
- June 25, 2020 01:21
- Edited
0 votes 1 comment
Devices deleted from Account Completed
- Shannon Allen
- June 25, 2020 00:04
0 votes 1 comment
Freedompop service inactive ???? Completed
- James Goff
- June 24, 2020 17:25
0 votes 1 comment
FreedomPop suspended my account without warning and took my $15 credit Completed
- Charles Huff
- June 24, 2020 00:19
0 votes 1 comment
Port Out - unable to port out, carrier has locked the number Completed
- Andrew Kordahi
- June 23, 2020 20:35
0 votes 1 comment

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