Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

I paid Top Up but it doesn't appear in my account Completed
- Michael Lietz
- November 25, 2019 16:11
0 votes 2 comments
Refund My $56.41 Completed
- Akhilesh Goit
- November 24, 2019 20:45
0 votes 1 comment
Monthly Offer Bonus Completed
- Alice444O LTE
- November 24, 2019 12:19
0 votes 1 comment
I am still being charged even if my account was disconnected long back Completed
- Derickson Nelson
- November 24, 2019 03:58
0 votes 1 comment
monthly charge 2.99$ Completed
- Xian Liu
- November 23, 2019 16:58
0 votes 1 comment
Your FreedomPop service is inactive due to an unforeseen technical issue Completed
- Lan Wong
- November 23, 2019 03:44
0 votes 2 comments
Ticket Help Completed
- Matthew Ferro
- November 23, 2019 03:43
0 votes 1 comment
I had a credit balance, but I don't see it on my dashboard. What gives? Completed
- David Soohoo
- November 23, 2019 02:27
0 votes 1 comment
Account suspended Completed
- James Zhao
- November 22, 2019 23:49
0 votes 1 comment
Top Up Refund Completed
- Rida Sarwar
- November 22, 2019 17:06
0 votes 1 comment
I want my money back Completed
- Gregory Messer
- November 22, 2019 06:17
0 votes 1 comment
please refund Completed
- Yanping Li
- November 22, 2019 00:49
0 votes 1 comment
service is inactive Completed
- Joey Stanford
- November 22, 2019 00:47
0 votes 3 comments
Unable to cancel account online Completed
- Oleg Maiboroda
- November 21, 2019 21:58
0 votes 1 comment
Please Refund Top-Up Credit Completed
- Tara Nelson
- November 21, 2019 20:36
0 votes 2 comments
Account suspended due to billing issue Completed
- Riley Gold
- November 20, 2019 14:04
0 votes 1 comment
I was charged $50 Completed
- unknown
- November 19, 2019 16:29
1 vote 1 comment
No update on my purchase Completed
- Nima Saadati
- November 18, 2019 21:10
0 votes 1 comment
Missing device on account. Completed
- Rickie Ramcharitar
- November 18, 2019 20:34
0 votes 1 comment
refund of topup Completed
- gaurav jindal
- November 18, 2019 15:01
0 votes 1 comment
Cancel my renewal Completed
- Rundong Jiang
- November 18, 2019 14:12
0 votes 1 comment
Charged twice for one "Safety Mode" service purchase Completed
- David Yue
- November 18, 2019 06:41
0 votes 1 comment
Got charged for $10 top-up amount even if not clicked on top up Completed
- Rui Zhi
- November 17, 2019 19:07
0 votes 1 comment
redeeming credit from my acct Completed
- walter kosut
- November 17, 2019 11:55
0 votes 1 comment
Cancel plan does not work and three times of unauthorized charges Completed
- Zhimin Gu
- November 17, 2019 02:11
0 votes 1 comment
Never recived my package Completed
- william aumiller
- November 16, 2019 04:53
0 votes 1 comment
Why are my Refund Requests immediately closed? #12291 was the original request. Completed
- James Ell-Egermeier
- November 15, 2019 22:59
0 votes 1 comment
Account Maintenance Completed
- Binoy Alias
- November 15, 2019 21:18
0 votes 1 comment
Cannot update credit card Completed
- BlueCollarFlightDoc
- November 15, 2019 19:36
0 votes 1 comment
$15 top-up credit refund Completed
- Jiangong Niu
- November 15, 2019 18:54
0 votes 1 comment

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