Account Details & Billing
New postDo you have questions about your bill? Need to update your password? Discuss account changes and billing questions.
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I paid Top Up but it doesn't appear in my account Completed0 votes 2 comments
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Refund My $56.41 Completed0 votes 1 comment
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Monthly Offer Bonus Completed0 votes 1 comment
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I am still being charged even if my account was disconnected long back Completed0 votes 1 comment
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monthly charge 2.99$ Completed0 votes 1 comment
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Your FreedomPop service is inactive due to an unforeseen technical issue Completed0 votes 2 comments
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Ticket Help Completed0 votes 1 comment
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I had a credit balance, but I don't see it on my dashboard. What gives? Completed0 votes 1 comment
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Account suspended Completed0 votes 1 comment
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Top Up Refund Completed0 votes 1 comment
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I want my money back Completed0 votes 1 comment
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please refund Completed0 votes 1 comment
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service is inactive Completed0 votes 3 comments
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Unable to cancel account online Completed0 votes 1 comment
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Please Refund Top-Up Credit Completed0 votes 2 comments
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Account suspended due to billing issue Completed0 votes 1 comment
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I was charged $50 Completed1 vote 1 comment
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No update on my purchase Completed0 votes 1 comment
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Missing device on account. Completed0 votes 1 comment
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refund of topup Completed0 votes 1 comment
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Cancel my renewal Completed0 votes 1 comment
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Charged twice for one "Safety Mode" service purchase Completed0 votes 1 comment
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Got charged for $10 top-up amount even if not clicked on top up Completed0 votes 1 comment
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redeeming credit from my acct Completed0 votes 1 comment
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Cancel plan does not work and three times of unauthorized charges Completed0 votes 1 comment
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Never recived my package Completed0 votes 1 comment
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Why are my Refund Requests immediately closed? #12291 was the original request. Completed0 votes 1 comment
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Account Maintenance Completed0 votes 1 comment
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Cannot update credit card Completed0 votes 1 comment
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$15 top-up credit refund Completed0 votes 1 comment