Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Expired Top-Up Credit - Refund Completed
- Anthony James Watson
- December 03, 2019 18:39
0 votes 1 comment
Lost Ported Phone Number Completed
- Greg Williams
- December 03, 2019 18:05
0 votes 1 comment
Unexplained fee Completed
- Lorne Duncan
- December 03, 2019 18:01
0 votes 1 comment
Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service Completed
- Kevin Lee
- December 02, 2019 23:59
0 votes 1 comment
two account maintenance fees Completed
- Sam Niemi
- December 02, 2019 13:00
0 votes 1 comment
Top-Up Credit charges Completed
- AFei Q.
- December 01, 2019 17:04
0 votes 1 comment
How cancel top-up recurring fee never used in past plus cancel account? Completed
- geraldine close
- December 01, 2019 16:38
0 votes 1 comment
Porting out to Visible Completed
- DONGMEI LUO
- December 01, 2019 07:58
0 votes 1 comment
Refund Completed
- Hiu Ying Hilda Tsui
- December 01, 2019 02:50
0 votes 1 comment
Account is cancelled all of sudden Completed
- Rui Zhi
- December 01, 2019 02:31
0 votes 1 comment
Porting out problem Completed
- Jia Ye
- November 30, 2019 19:05
0 votes 1 comment
Missing sim card and charges Completed
- Krzysztof Zaremba
- November 29, 2019 17:49
0 votes 1 comment
REFUND MY $70.36!! Completed
- Scarlett Gypsy
- November 29, 2019 14:03
0 votes 1 comment
Cancel Refund Completed
- Deano Fletcher
- November 29, 2019 11:34
0 votes 1 comment
Fraudulent claims Completed
- Cheryl jones
- November 29, 2019 05:37
0 votes 1 comment
Refund Completed
- Waihung Fu
- November 28, 2019 17:28
0 votes 1 comment
Credit card problems, I updated still not working? Completed
- Neal Doxsee
- November 28, 2019 14:10
0 votes 1 comment
account inactive Completed
- Todor T
- November 27, 2019 19:14
1 vote 1 comment
You don't let me turn off auto-topoff. You have $59 credit balance a Completed
- DAVID CHANIN
- November 26, 2019 22:28
0 votes 1 comment
Your FreedomPopservice is inactive due to an unforeseen technical issue Completed
- Weng Wai Chooi
- November 26, 2019 09:01
0 votes 1 comment
account suspended due to billing Completed
- Sergey Lyass
- November 26, 2019 04:27
0 votes 1 comment
switch plan to other number Completed
- karta khalsa
- November 25, 2019 20:19
0 votes 1 comment
2nd sim: Alert: Your FreedomPop service is inactive. Check your plan subscription and billing information. Completed
- Michael Lietz
- November 25, 2019 16:15
0 votes 1 comment
I paid Top Up but it doesn't appear in my account Completed
- Michael Lietz
- November 25, 2019 16:11
0 votes 2 comments
Refund My $56.41 Completed
- Akhilesh Goit
- November 24, 2019 20:45
0 votes 1 comment
Monthly Offer Bonus Completed
- Alice444O LTE
- November 24, 2019 12:19
0 votes 1 comment
I am still being charged even if my account was disconnected long back Completed
- Derickson Nelson
- November 24, 2019 03:58
0 votes 1 comment
monthly charge 2.99$ Completed
- Xian Liu
- November 23, 2019 16:58
0 votes 1 comment
Your FreedomPop service is inactive due to an unforeseen technical issue Completed
- Lan Wong
- November 23, 2019 03:44
0 votes 2 comments
Ticket Help Completed
- Matthew Ferro
- November 23, 2019 03:43
0 votes 1 comment

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