Account Details & Billing
New postDo you have questions about your bill? Need to update your password? Discuss account changes and billing questions.
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charged 3.99 without any subscription Completed0 votes 1 comment
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Cancel account Completed0 votes 1 comment
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Cancelled accounts in April 2021, but $0.01 fee has resumed Completed0 votes 1 comment
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Multiple $.01 charges to my card Completed0 votes 1 comment
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Charged for annual plan after swapping to premium Completed0 votes 1 comment
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Porting out ticket 52527 Completed0 votes 2 comments
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Porting out Completed0 votes 1 comment
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Account not active Completed0 votes 1 comment
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account cancellation failed. please help Completed0 votes 1 comment
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Paid for new phone number ($4.99) and a week later Freedompop closed my account Completed0 votes 1 comment
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Please give me the correct Pin Code Completed1 vote 1 comment
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Old Global SIM account with no service got charged $3.99 Completed0 votes 1 comment
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Please cancel my order and my account Completed0 votes 1 comment
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Unable to cancel my account Completed1 vote 1 comment
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$3.99 Credit Card Charge??? Completed1 vote 1 comment
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Charged $4 but I do not have an account! Completed2 votes 1 comment
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Charged $3.99 with no account Completed1 vote 1 comment
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Unable to cancel account Completed1 vote 1 comment
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Essential 350MB Double Billing Completed1 vote 1 comment
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Being billed without authorization on closed account Completed1 vote 1 comment
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I submitted a request a week ago, still shows open, is this normal Completed0 votes 1 comment
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Being billed for Essential LTE 350MB plan on inactive account Completed0 votes 1 comment
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Being Billed no account Completed0 votes 1 comment
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Upgraded without consent to Essential LTE 350Mb Completed0 votes 1 comment
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Was charged $0.01 on July 3rd, and $20.03 on July 5th. My account is inactive. Completed0 votes 1 comment
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Unauthorized charge Freedompop changed my plan to LTE 350M without any notice Completed1 vote 2 comments
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Charged for services when I haven't used FreedomPop in years. No response to my tickets. Completed0 votes 1 comment
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Unauthorized charge $0.01 several times and now $3.99 Completed0 votes 1 comment
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Charged Monthly 3.99$ , not using freedompop Completed0 votes 1 comment
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I wanna cancel one of my account Completed0 votes 1 comment