Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Help cancel account and dormant account still deduction problem Completed
- LINHONG YE
- July 11, 2021 02:00
0 votes 1 comment
Unauthorized charge 7,98. Completed
- Vladimir Alexeenko
- July 10, 2021 06:36
1 vote 1 comment
I have not had an active account for months, but... Completed
- Aaron Jones
- July 09, 2021 21:04
0 votes 1 comment
Continued to take direct debit even after plan cancelled Completed
- Ramniklal Dattani
- July 09, 2021 14:16
0 votes 1 comment
overcharge Completed
- Marius Petruc
- July 09, 2021 13:01
- Edited
0 votes 1 comment
essential 350mb plan billing Completed
- Kwan Cheung
- July 09, 2021 01:24
0 votes 1 comment
Unauthorized charge $19.99 last week. Cancelled service over 3 years ago Completed
- Jesse Floirendo
- July 07, 2021 22:30
- Edited
0 votes 1 comment
un authorized charge Completed
- Suppiah Navaratnam
- July 07, 2021 13:02
0 votes 1 comment
charge $3.99 monthly fee Completed
- Bao Qiu
- July 07, 2021 12:45
3 votes 1 comment
Replacement Sim Completed
- Andy Dowson
- July 07, 2021 11:21
0 votes 1 comment
Essential LTE 350MB applied to an invalid line Completed
- G T
- July 07, 2021 05:00
0 votes 1 comment
UnAuthorized charge $3.99 Completed
- Samer Hassouneh
- July 06, 2021 21:23
1 vote 1 comment
Port out PIN error since last week Completed
- Minh Nguyen
- July 06, 2021 17:30
0 votes 1 comment
Port Out Failing Multiple Times Completed
- Erik Belanger
- July 05, 2021 19:17
0 votes 1 comment
charge $3.99 monthly fee Completed
- Jacky Qb
- July 02, 2021 13:28
0 votes 1 comment
Why does nobody answer me Completed
- Vanessa Renney
- July 02, 2021 10:39
0 votes 1 comment
Hi, wanna cancel my account Completed
- SISEONG AN
- July 02, 2021 05:25
0 votes 1 comment
Charged 3.99 for inactive account. Completed
- Hai Yuan
- July 02, 2021 01:28
0 votes 1 comment
Overcharged for Essential LTE 350MB Completed
- RC141
- July 01, 2021 23:37
0 votes 1 comment
Charged 3.99 for inactive account Completed
- Nektarios Ioannides
- July 01, 2021 16:02
0 votes 1 comment
billing Completed
- Suppiah Navaratnam
- July 01, 2021 09:19
0 votes 1 comment
refund of top-up credit Completed
- Steve Yu
- June 30, 2021 17:22
0 votes 1 comment
Top Up Balance Completed
- Mark Barambani
- June 29, 2021 22:11
0 votes 1 comment
Top Up credit refund - ticket open 12 days Completed
- Chris Altilio
- June 29, 2021 16:16
0 votes 1 comment
Charged $3.99 for an unused account Completed
- Wesley Treihaft
- June 29, 2021 06:11
0 votes 1 comment
Charged $3.99 for an unused account Completed
- Hu Wang
- June 28, 2021 18:41
0 votes 1 comment
Billed for inactive account Completed
- Erinveer Rehal
- June 26, 2021 00:13
0 votes 1 comment
Billed for an inactive account / dormant device Completed
- AM
- June 25, 2021 21:24
0 votes 1 comment
port out freedompop numbers to Xfinity mobile failed Completed
- Xintian Yu
- June 25, 2021 18:33
0 votes 1 comment
Replacement SIM Completed
- Steven Ferguson
- June 25, 2021 14:21
0 votes 1 comment

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