Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Charge on a deactivated account Completed
- Divyansh Chaurasia
- June 25, 2021 08:25
0 votes 1 comment
Inactive account - being billed again Completed
- Mark Holaday
- June 23, 2021 22:54
1 vote 1 comment
refund top up credit balance Completed
- qiang h
- June 23, 2021 18:17
0 votes 1 comment
I am charged a $3.99 fee for account that is inactive, without a number or a plan. Completed
- Saurabh Gupta
- June 23, 2021 15:37
0 votes 1 comment
Inactive Account Billing- Please Stop and Help Completed
- richard salata
- June 20, 2021 18:16
0 votes 1 comment
Please downgrade my plan to free plan. Completed
- Pengfei Wang
- June 20, 2021 17:00
0 votes 1 comment
unauthorize charged $3.99 2times for inactive account Completed
- Andrew Xian
- June 20, 2021 13:15
0 votes 1 comment
Cancel my account Completed
- XiaoXin Liu
- June 20, 2021 10:15
0 votes 1 comment
Here's how to Reactivate your Top-Up Credit Completed
- Josh Straub
- June 19, 2021 07:49
1 vote 1 comment
Cancel Completed
- C.S. Yang
- June 18, 2021 19:12
0 votes 1 comment
Cancel my account Completed
- Jaehwan Park
- June 18, 2021 07:56
0 votes 1 comment
Cancel Completed
- Dd Dd
- June 18, 2021 04:54
0 votes 1 comment
Cancel my account and refund my top up credit Completed
- Rohit Patel
- June 18, 2021 01:20
1 vote 1 comment
I would like to close my account and delete all info please. Completed
- MAURIZIO LONGHI
- June 17, 2021 18:33
0 votes 1 comment
why my plan was changed to LTE 350M Completed
- Ye Yuan
- June 17, 2021 13:56
1 vote 1 comment
why was I billed $20.04? Completed
- P Y
- June 15, 2021 04:28
0 votes 1 comment
2 unauthorize charges $4 x2 for inactive accounts Completed
- Wei Hua
- June 14, 2021 22:26
1 vote 1 comment
Pop up credit transfer Completed
- Jamaica Long
- June 14, 2021 21:23
1 vote 1 comment
unauthorize charge $3.99 for inactive account Completed
- Thanh Tran
- June 13, 2021 05:01
0 votes 1 comment
Refund Request Completed
- Michelle Thompson
- June 12, 2021 10:09
0 votes 1 comment
I want to cancel my service completely Completed
- Robert Powell
- June 12, 2021 03:01
0 votes 1 comment
don't even use my acct and they charged my account without authorization. $4 Completed
- Simon Chan
- June 12, 2021 01:50
1 vote 1 comment
UnAuthorized charge $3.99, Completed
- Zhuo Tan
- June 10, 2021 14:05
0 votes 2 comments
No response to my refund requests for 7+ days Completed
- DAVID WONG
- June 10, 2021 02:21
0 votes 1 comment
Account charge refund request Completed
- Yi Ho
- June 09, 2021 11:38
1 vote 1 comment
No reply to my ticket Completed
- David Kerr
- June 08, 2021 12:59
0 votes 1 comment
Cancel my account Completed
- Carina Don
- June 08, 2021 05:37
0 votes 1 comment
where is my order? Completed
- Salvatore Cardali
- June 07, 2021 21:27
0 votes 1 comment
Need my account balance transferred to another SIM, and to cancel this account. Completed
- ROLO
- June 07, 2021 10:36
0 votes 1 comment
Cancel the plan and cancel my acount please Completed
- Xiaoqing Bai
- June 06, 2021 15:27
0 votes 1 comment

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