Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

2 unauthorize charges $4 x2 for inactive accounts Completed
- Wei Hua
- June 14, 2021 22:26
0 votes 1 comment
why was I billed $20.04? Completed
- P Y
- June 15, 2021 04:28
0 votes 1 comment
Pop up credit transfer Completed
- Jamaica Long
- June 14, 2021 21:23
0 votes 1 comment
unauthorize charge $3.99 for inactive account Completed
- Thanh Tran
- June 13, 2021 05:01
0 votes 1 comment
Refund Request Completed
- Michelle Thompson
- June 12, 2021 10:09
0 votes 1 comment
I want to cancel my service completely Completed
- Robert Powell
- June 12, 2021 03:01
0 votes 1 comment
don't even use my acct and they charged my account without authorization. $4 Completed
- Simon Chan
- June 12, 2021 01:50
0 votes 1 comment
UnAuthorized charge $3.99, Completed
- Zhuo Tan
- June 10, 2021 14:05
0 votes 2 comments
No response to my refund requests for 7+ days Completed
- DAVID WONG
- June 10, 2021 02:21
0 votes 1 comment
Account charge refund request Completed
- Yi Ho
- June 09, 2021 11:38
0 votes 1 comment
No reply to my ticket Completed
- David Kerr
- June 08, 2021 12:59
0 votes 1 comment
Cancel my account Completed
- Carina Don
- June 08, 2021 05:37
0 votes 1 comment
where is my order? Completed
- Salvatore Cardali
- June 07, 2021 21:27
0 votes 1 comment
Need my account balance transferred to another SIM, and to cancel this account. Completed
- ROLO
- June 07, 2021 10:36
0 votes 1 comment
Cancel the plan and cancel my acount please Completed
- Xiaoqing Bai
- June 06, 2021 15:27
0 votes 1 comment
Top up refund Completed
- matthew b
- June 06, 2021 05:46
0 votes 1 comment
Charged $4.04 for an account I never used. Completed
- catlord an
- June 06, 2021 04:27
0 votes 1 comment
FREE me from your charges Freedom Pop!!!!!! Completed
- Mary Persson
- June 05, 2021 19:28
0 votes 1 comment
change my account from basic to essential Completed
- k bhuthi chetty
- June 04, 2021 15:33
0 votes 1 comment
Got charged $3.99 for inactive account, tried to cancel but canceled wrong device Completed
- Frederick(Mifi Global Sim) Hsu
- June 04, 2021 15:22
0 votes 1 comment
I did not order this Essential LTE 350MB plan Completed
- Ro
- June 04, 2021 09:46
0 votes 1 comment
Charged $3.99 for an account I never used. Completed
- Jacob Schwan
- June 03, 2021 21:26
0 votes 1 comment
Cancel my account Completed
- Roger Ethier
- May 31, 2021 22:57
0 votes 1 comment
Filed a ticket to have my account cancelled over a week ago and received no reply Completed
- Dustin Backlund
- May 31, 2021 22:38
0 votes 1 comment
Remaining top up refund Completed
- ROLO
- May 31, 2021 14:46
0 votes 1 comment
Please cancel my account Completed
- Christine Prusak
- May 31, 2021 00:13
0 votes 1 comment
Delete my account Completed
- Dai Duong Tran Vu
- May 29, 2021 19:10
0 votes 1 comment
Got charged $3.99 for inactive account Completed
- unknown
- May 29, 2021 14:55
0 votes 1 comment
Account cancellation failure Completed
- Dinesh Balu Balakrishnan
- May 26, 2021 07:17
0 votes 1 comment
Cancel my account Completed
- Oleg Gusyev
- May 24, 2021 23:44
0 votes 1 comment

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