Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

You guys charged me twice for the number I selected for the SIM Completed
- Wai Wai Lei
- July 08, 2020 16:56
0 votes 1 comment
Unable to cancel account Completed
- Allen Chan
- July 07, 2020 23:08
1 vote 1 comment
Account Information Disappear Completed
- Min Chen
- July 07, 2020 18:16
- Edited
0 votes 1 comment
one of two accounts disappeared Completed
- Stefan M
- July 07, 2020 02:15
0 votes 1 comment
misplaced SIM Completed
- Damon Young
- July 06, 2020 21:13
0 votes 1 comment
suddenly I get "You have not signed up for FreedomPop service yet." Completed
- Paul Bladek
- July 06, 2020 17:55
0 votes 1 comment
Full payment for plan update. No refund for previous plan Completed
- Peng Li
- July 05, 2020 11:24
0 votes 1 comment
Deactivated SIM Completed
- Tom H
- July 05, 2020 03:09
0 votes 1 comment
1 cent rollover data service I did not request Completed
- COCO LIN
- July 05, 2020 02:41
0 votes 1 comment
Account suspended due to billing issue Completed
- M O Leary
- July 04, 2020 15:15
0 votes 1 comment
Account says "you have not signed up for FreedomPop service yet" Completed
- Paul Bladek
- July 03, 2020 22:39
0 votes 1 comment
cancel acount Completed
- Kevin Banks
- July 03, 2020 21:40
0 votes 1 comment
my support tickets are automatically being closed Completed
- fennectech
- July 03, 2020 18:59
0 votes 1 comment
Unable to cancel my account Completed
- David Manning
- July 03, 2020 16:54
0 votes 1 comment
I cant cancel my account in Completed
- Vaida Val
- July 03, 2020 13:16
0 votes 1 comment
Deactivated/Missing Phone Line Completed
- Ken Young
- July 03, 2020 05:15
0 votes 1 comment
My account was deactivated but charged on next year renewal Completed
- Varatharajan Munikrishnan
- July 03, 2020 02:31
0 votes 1 comment
LTE SIM missing from account Completed
- Al Eastman
- July 02, 2020 20:28
0 votes 1 comment
Cancel my FP account Completed
- Richard Naylor
- July 02, 2020 16:34
- Edited
0 votes 1 comment
Can't close account Completed
- Michael Burch
- July 01, 2020 16:43
0 votes 1 comment
cancel account failed Completed
- Longbin Chen
- July 01, 2020 15:19
0 votes 1 comment
Canceling Global SIM Card Completed
- Sabine Dibowski
- July 01, 2020 14:51
0 votes 1 comment
Unable to Cancel my account Completed
- Richard Colley
- July 01, 2020 14:12
- Edited
0 votes 1 comment
Cancel my account please. Completed
- Mitz
- July 01, 2020 11:23
0 votes 1 comment
Incorrectly charged for data I did NOT use Completed
- Tommy Chen
- July 01, 2020 00:06
0 votes 2 comments
Lost SIM Completed
- Thomas Murphy
- July 01, 2020 05:14
0 votes 3 comments
LTE SIM deactivated and removed from accounts Completed
- KH N_1
- July 01, 2020 01:17
0 votes 1 comment
2/3 of my Hotspots show No Plan and NO PLAN AVAILABLE Completed
- Jason Deneault
- July 01, 2020 00:14
0 votes 1 comment
Top-up credit refund Completed
- Sara Burnett
- June 30, 2020 20:56
0 votes 1 comment
Suddenly account not active Completed
- Benjamin stern
- June 30, 2020 19:23
0 votes 1 comment

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