Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

charge $3.99 monthly fee Completed
- Bao Qiu
- July 07, 2021 12:45
3 votes 1 comment
Service inactive due to technical issue...contact customer service Completed
- Mike Gorman
- November 07, 2019 01:46
3 votes 4 comments
Charged $4 but I do not have an account! Completed
- Jose Luis Sanchez
- July 19, 2021 19:40
2 votes 1 comment
"Account Not Active Service is inactive due to an unforseen technical issue. Please contact customer support" Completed
- William Saunders-Cummings
- October 30, 2019 01:38
2 votes 5 comments
Please refund topup credit / cancel that number Completed
- Guy Grimm
- May 17, 2022 20:46
- Edited
1 vote 1 comment
Unable to update info Completed
- Joseph Collins
- December 11, 2021 06:44
1 vote 1 comment
Please refund unauthorized charges Completed
- Viju James
- November 24, 2021 19:37
1 vote 1 comment
Please cancel my account and refund me my unauthorized charges Completed
- J-LI G
- October 16, 2021 05:41
1 vote 3 comments
Incorrect billing - Being billed without authorization Completed
- Junli Chen
- October 04, 2021 05:01
1 vote 1 comment
Top-up credit Transfer or Refund Completed
- Sean Isakower
- September 30, 2021 18:09
1 vote 1 comment
card payment even deactivated account. Completed
- Heran Kim
- August 29, 2021 08:43
1 vote 1 comment
Please give me the correct Pin Code Completed
- kyle Teng
- July 28, 2021 00:41
- Edited
1 vote 1 comment
Unable to cancel my account Completed
- Gang Li
- July 21, 2021 20:30
1 vote 1 comment
$3.99 Credit Card Charge??? Completed
- Duane Leuthold Jr
- July 21, 2021 15:25
1 vote 1 comment
Charged $3.99 with no account Completed
- Tim R
- July 18, 2021 20:43
1 vote 1 comment
Unable to cancel account Completed
- Marion Ellis
- July 18, 2021 20:16
1 vote 1 comment
Essential 350MB Double Billing Completed
- James Patrick
- July 17, 2021 16:52
1 vote 1 comment
Being billed without authorization on closed account Completed
- K H
- July 17, 2021 05:39
1 vote 1 comment
Unauthorized charge Freedompop changed my plan to LTE 350M without any notice Completed
- XIRUI SHI
- July 13, 2021 17:02
1 vote 2 comments
Unauthorized charge 7,98. Completed
- Vladimir Alexeenko
- July 10, 2021 06:36
1 vote 1 comment
UnAuthorized charge $3.99 Completed
- Samer Hassouneh
- July 06, 2021 21:23
1 vote 1 comment
Inactive account - being billed again Completed
- Mark Holaday
- June 23, 2021 22:54
1 vote 1 comment
Here's how to Reactivate your Top-Up Credit Completed
- Josh Straub
- June 19, 2021 07:49
1 vote 1 comment
Cancel my account and refund my top up credit Completed
- Rohit Patel
- June 18, 2021 01:20
1 vote 1 comment
why my plan was changed to LTE 350M Completed
- Ye Yuan
- June 17, 2021 13:56
1 vote 1 comment
2 unauthorize charges $4 x2 for inactive accounts Completed
- Wei Hua
- June 14, 2021 22:26
1 vote 1 comment
Pop up credit transfer Completed
- Jamaica Long
- June 14, 2021 21:23
1 vote 1 comment
don't even use my acct and they charged my account without authorization. $4 Completed
- Simon Chan
- June 12, 2021 01:50
1 vote 1 comment
Account charge refund request Completed
- Yi Ho
- June 09, 2021 11:38
1 vote 1 comment
Top up refund Completed
- matthew b
- June 06, 2021 05:46
1 vote 1 comment

Didn't find what you were looking for?