Account Details & Billing
New postDo you have questions about your bill? Need to update your password? Discuss account changes and billing questions.
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Unable to update billing information (account suspended) Completed0 votes 1 comment
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cancel phone number Completed0 votes 1 comment
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Incorrect billing - never subscribe or authorize these payments Completed0 votes 1 comment
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Was charged $20.03 plus $20.03 on Sep 4th. My account is inactive. Completed0 votes 1 comment
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Billing Issue, account suspended Completed0 votes 1 comment
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Account Completed0 votes 1 comment
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Can't port out number, incorrect PIN Completed0 votes 1 comment
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Unauthorized Charge Completed0 votes 1 comment
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Unable to update payment details Completed0 votes 1 comment
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Top up credit refund Completed0 votes 1 comment
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I need yet another top up refund. Completed0 votes 1 comment
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How do I cancel my account? Completed0 votes 1 comment
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card payment even deactivated account. Completed1 vote 1 comment
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Unauthorized charge $4 on my credit card Completed0 votes 1 comment
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PIN issue for Port Out Completed0 votes 1 comment
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I was charged twice within one month! Completed0 votes 1 comment
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UnAuthorized charge $3.99 on my account Completed0 votes 1 comment
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Cancel my account and stop taking any more payments Completed0 votes 1 comment
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Please cancel my account Completed0 votes 1 comment
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Refund and Close Completed0 votes 3 comments
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port out problem Completed0 votes 1 comment
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Top up credit refund please. Completed0 votes 1 comment
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Unable to Port Out Number Completed0 votes 1 comment
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please cancel Essential LTE 350MB plan Completed0 votes 1 comment
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No response to my refund request for 17 days Completed0 votes 1 comment
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Please cancel my annual account and refund the recent charge on renewal Completed0 votes 1 comment
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Charged $3.99 again for inactive account Completed0 votes 1 comment
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Multiple $3.99 charged on inactive account Completed0 votes 1 comment
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charged multiple $3.99 for inactive accounts Completed0 votes 1 comment