Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

FreedomPop Phone Premier is activated and auto charging 7.99 every month from my account Completed
- Ravi Kandukuri
- April 17, 2020 21:18
0 votes 1 comment
Account suspended due to billing issue even on a valid credit card. Completed
- Jn Systems
- April 17, 2020 19:35
-1 votes 1 comment
Account suspended even though I was charged Completed
- Jamie Posey
- April 17, 2020 13:35
0 votes 1 comment
Cannot update credit card Completed
- River Spry
- April 17, 2020 04:06
0 votes 1 comment
Cancel and refund request. Completed
- Mustapha Adib
- April 12, 2020 22:35
0 votes 1 comment
Refund ot top up Completed
- Badet Oudjehane
- April 12, 2020 06:06
1 vote 1 comment
Can't reactivate my top-up credit Completed
- James Evans (S5) (8th)
- April 10, 2020 18:45
0 votes 1 comment
Cancel my account Completed
- Bernard Manitowabi
- April 09, 2020 17:50
0 votes 1 comment
Cancel account Completed
- Cilinia Diana
- April 08, 2020 18:14
0 votes 1 comment
i have never activated a device nut yet i am charged 9.99 a month...FOR WHAT???I i have never ever used thuiz Completed
- Chelsea Chelz
- April 04, 2020 17:41
0 votes 1 comment
Withdrew double the amount payment from my acct Completed
- Soledad Ornelas
- April 03, 2020 18:40
0 votes 1 comment
I have been trying to cancel my plan before the 30 day trial and got charged 85. I just cancelled the account How do I get a refund ? Completed
- Joshua Kennedy
- April 03, 2020 13:45
0 votes 1 comment
Don't understand my account Completed
- Paul Mitchell
- April 02, 2020 01:18
0 votes 1 comment
Unknown charge Completed
- Jason Shih
- April 01, 2020 04:21
0 votes 1 comment
Refunding monthly charges I had no clue were being incurred Completed
- Gareth Steel
- March 31, 2020 17:04
0 votes 1 comment
Getting charged a .01 every month and I havent had this service in years. FIX NOW! Completed
- Victor Wueschinski
- March 31, 2020 14:38
0 votes 1 comment
Reactivate my Hotspot Completed
- Paul Mitchell
- March 30, 2020 16:47
0 votes 1 comment
Refund Completed
- Leanna Rhodeman
- March 29, 2020 21:54
0 votes 1 comment
Keep charging my account with .01 Completed
- AMIT SINGH
- March 28, 2020 15:42
0 votes 1 comment
Billing not resetting Completed
- Nathaniel Louis
- March 27, 2020 20:23
0 votes 1 comment
Terminate Completed
- sundip lotay
- March 27, 2020 19:21
0 votes 1 comment
Constant $0.01 charges on credit card Completed
- C Sim
- March 27, 2020 01:25
0 votes 1 comment
PAC Completed
- sundip lotay
- March 26, 2020 15:43
0 votes 1 comment
Got charge 108.50 dollars . what the hell ? Completed
- khai bui
- March 26, 2020 10:05
0 votes 1 comment
Can't complete order Completed
- Ana Alves
- March 24, 2020 19:58
0 votes 1 comment
Help setting up new sim card and transfer Completed
- Haiden Kerksiek
- March 24, 2020 15:09
1 vote 1 comment
I cannot cancel my plan. Completed
- John Ha
- March 23, 2020 19:50
0 votes 1 comment
My account is being charged for the free plan Completed
- Vasudevan Kaladi
- March 21, 2020 12:10
0 votes 1 comment
No longer using service and still being charged Completed
- theresa trujillo
- March 20, 2020 02:18
-1 votes 1 comment
account inactive Completed
- Brandon Li
- March 19, 2020 11:40
0 votes 1 comment

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