Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Refund to top-up credit Completed
- Benjamin Tran
- July 18, 2020 20:28
0 votes 1 comment
Please Cancel my Account Completed
- Ian Robert
- July 17, 2020 17:34
0 votes 1 comment
Account says "you have not signed up for FreedomPop service yet"" Completed
- H_HC Chang
- July 17, 2020 02:17
0 votes 1 comment
Please cancel my account Completed
- Ricky Boyd
- July 16, 2020 17:18
0 votes 1 comment
Refund Credit Completed
- Joseph Tognoli
- July 16, 2020 13:33
0 votes 1 comment
Each Call=Additional Data Completed
- Ted Valley
- July 16, 2020 01:57
0 votes 1 comment
$0.01 maintenance charge Completed
- njren
- July 14, 2020 20:53
0 votes 1 comment
Account deactivated? Completed
- Brand Long
- July 13, 2020 23:11
0 votes 1 comment
Pago rechazado con paypal Completed
- ana lilia Garcia Santiago
- July 12, 2020 23:23
0 votes 1 comment
Prepaid account disappeared from account Completed
- Eric Peterson
- July 12, 2020 15:30
0 votes 1 comment
porting out to T-mobile Completed
- Tony Nguyen
- July 12, 2020 05:08
0 votes 1 comment
My LTE Basic 200 plan disappeared from the account Completed
- Kevin L
- July 12, 2020 03:34
0 votes 1 comment
Account inactive Completed
- Palaniappan Meyyappan
- July 11, 2020 15:37
0 votes 1 comment
Charge on an inactive account Completed
- Zhentian Li
- July 11, 2020 15:18
0 votes 1 comment
Cancel Account Completed
- AJ Jones
- July 10, 2020 19:20
0 votes 1 comment
Please refund my topup credit Completed
- Suchetaa Mishra
- July 10, 2020 06:30
0 votes 1 comment
Refund of topup credit for #9891 Completed
- Jugal Kishore Mahendra
- July 10, 2020 06:28
0 votes 1 comment
I would like to close my account. How to get a refund of my top-up credit? Completed
- Xudong Wang
- July 09, 2020 22:32
0 votes 1 comment
still being charged despite porting number to another provider Completed
- f slane
- July 09, 2020 22:14
0 votes 1 comment
I cannot make or receive any calls Completed
- Mykhailo Kuian
- July 09, 2020 21:12
0 votes 1 comment
You guys charged me twice for the number I selected for the SIM Completed
- Wai Wai Lei
- July 08, 2020 16:56
0 votes 1 comment
Unable to cancel account Completed
- Allen Chan
- July 07, 2020 23:08
1 vote 1 comment
Account Information Disappear Completed
- Min Chen
- July 07, 2020 18:16
- Edited
0 votes 1 comment
one of two accounts disappeared Completed
- Stefan M
- July 07, 2020 02:15
0 votes 1 comment
misplaced SIM Completed
- Damon Young
- July 06, 2020 21:13
0 votes 1 comment
suddenly I get "You have not signed up for FreedomPop service yet." Completed
- Paul Bladek
- July 06, 2020 17:55
0 votes 1 comment
Full payment for plan update. No refund for previous plan Completed
- Peng Li
- July 05, 2020 11:24
0 votes 1 comment
Deactivated SIM Completed
- Tom H
- July 05, 2020 03:09
0 votes 1 comment
1 cent rollover data service I did not request Completed
- COCO LIN
- July 05, 2020 02:41
0 votes 1 comment
Account suspended due to billing issue Completed
- M O Leary
- July 04, 2020 15:15
0 votes 1 comment

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