Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Unable to Port Out Number Completed
- Ivy Yip
- August 20, 2021 04:35
0 votes 1 comment
please cancel Essential LTE 350MB plan Completed
- Marius Petruc
- August 17, 2021 21:12
0 votes 1 comment
No response to my refund request for 17 days Completed
- Mingye Wu
- August 15, 2021 20:26
0 votes 1 comment
Please cancel my annual account and refund the recent charge on renewal Completed
- CDMA2 FP
- August 15, 2021 02:26
0 votes 1 comment
Charged $3.99 again for inactive account Completed
- Quyen Le
- August 14, 2021 15:48
0 votes 1 comment
Multiple $3.99 charged on inactive account Completed
- Krunal Shah
- August 14, 2021 09:49
0 votes 1 comment
charged multiple $3.99 for inactive accounts Completed
- Cheting Hsu
- August 13, 2021 08:41
0 votes 1 comment
port out my cell phone number Completed
- MAN WAI LAM
- August 13, 2021 03:37
0 votes 1 comment
Cancel my account Completed
- Xufan Zhang
- August 11, 2021 02:00
0 votes 1 comment
Charge from June and July for inactive legacy global sim account ,request refund and cancel account. Completed
- David Chin
- August 11, 2021 00:26
- Edited
0 votes 1 comment
charge on inactive account Completed
- Lei Tang
- August 10, 2021 15:21
0 votes 1 comment
Cancel my account Completed
- Heran Kim
- August 10, 2021 14:13
0 votes 1 comment
Hi Completed
- Usman Aurangzeb
- August 10, 2021 13:00
0 votes 2 comments
I need a replacement sim Completed
- Thomas Hodo
- August 09, 2021 19:48
0 votes 1 comment
cancel account Completed
- Christopher Gloster
- August 08, 2021 15:02
0 votes 1 comment
Please cancel my account and clear the payment information. Completed
- kyle Teng
- August 08, 2021 13:01
0 votes 1 comment
charged multiple $3.99 for inactive accounts. Completed
- SUBHASH ANURAG
- August 08, 2021 02:58
0 votes 1 comment
Just Cancel my account need refund Completed
- Che Lun Mak
- August 07, 2021 17:48
0 votes 1 comment
Charged for annual plan after swapping to the premium plan Completed
- Emmett Turner
- August 07, 2021 14:51
0 votes 1 comment
charged 3.99 without any subscription Completed
- Kai Kleinbard
- August 07, 2021 13:53
0 votes 1 comment
Cancel account Completed
- Adrianus IJpelaar
- August 06, 2021 08:18
0 votes 1 comment
Cancelled accounts in April 2021, but $0.01 fee has resumed Completed
- Fred Smith
- August 05, 2021 01:44
0 votes 1 comment
Multiple $.01 charges to my card Completed
- Constance Renda
- August 03, 2021 03:55
0 votes 1 comment
Charged for annual plan after swapping to premium Completed
- Bear Dog
- July 30, 2021 09:11
0 votes 1 comment
Porting out ticket 52527 Completed
- Scott Ferris
- July 29, 2021 21:01
0 votes 2 comments
Porting out Completed
- Scott Ferris
- July 29, 2021 20:36
0 votes 1 comment
Account not active Completed
- Joel Nojovits
- July 29, 2021 05:24
0 votes 1 comment
account cancellation failed. please help Completed
- Ryan Tian
- July 28, 2021 17:44
0 votes 1 comment
Paid for new phone number ($4.99) and a week later Freedompop closed my account Completed
- Freedompop Cell3
- July 28, 2021 15:36
0 votes 1 comment
Please give me the correct Pin Code Completed
- kyle Teng
- July 28, 2021 00:41
- Edited
1 vote 1 comment

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