Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Help setting up new sim card and transfer Completed
- Haiden Kerksiek
- March 24, 2020 15:09
1 vote 1 comment
Free account charged without usage? Completed
- Peter Dupler
- March 17, 2020 09:20
1 vote 1 comment
Extra charge Completed
- Prashant Torne
- March 06, 2020 07:33
1 vote 1 comment
Password reset Completed
- Jeffrey Burger
- March 05, 2020 00:54
1 vote 1 comment
Charging me for services I never chose Completed
- Ekaterina Pugacheva
- March 03, 2020 16:33
1 vote 1 comment
Can't get Port out info Completed
- Diane Lilleberg
- February 15, 2020 18:07
1 vote 1 comment
Refund for Unused Services on SIM Cards Never Received Completed
- John Helsabeck
- January 26, 2020 21:15
1 vote 1 comment
Refund my money Completed
- Darlinda Russell
- January 23, 2020 14:13
1 vote 1 comment
locked account Completed
- Tomas Gempel
- January 15, 2020 20:01
1 vote 2 comments
service is inactive due to an unforeseen technical issue.- status 302 Completed
- John Kinder
- January 13, 2020 23:30
1 vote 1 comment
unidentified charges Completed
- James Tonelli
- January 13, 2020 13:47
1 vote 2 comments
Request #18253 "No longer with FreedomPop, ported out but Charged" Completed
- Balavijayalakshmanan Susendrakumar
- January 08, 2020 22:19
1 vote 1 comment
Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. Completed
- Dustin Backlund
- January 06, 2020 21:40
1 vote 1 comment
second account, want to downgrade both Completed
- Heather Moller
- January 04, 2020 01:18
1 vote 1 comment
Unauthorized $.01 Paypal charge? Completed
- William Dzurilla
- January 03, 2020 20:58
1 vote 1 comment
My account was canceled Completed
- DENISE BROWN
- December 27, 2019 01:08
1 vote 1 comment
Refund for top up credit Completed
- John Green
- December 26, 2019 23:38
1 vote 1 comment
Request reinstatement fee! Completed
- Michael Wells
- December 25, 2019 21:29
1 vote 1 comment
Cannot Cancel using website Completed
- Trevor Spicer
- December 12, 2019 17:31
1 vote 1 comment
Cancel my account and refund Completed
- k w
- December 05, 2019 04:19
1 vote 1 comment
account inactive Completed
- Todor T
- November 27, 2019 19:14
1 vote 1 comment
I was charged $50 Completed
- unknown
- November 19, 2019 16:29
1 vote 1 comment
Allow Prepaid Cards as payment method Answered
- unknown
- November 18, 2019 23:02
1 vote 3 comments
Your FreedomPop service is inactive. Check your plan subscription and billing information Completed
- wei wang
- November 14, 2019 18:06
1 vote 1 comment
Cancel / refund Completed
- Anthony Reyes
- November 13, 2019 19:16
1 vote 1 comment
Why 20$ credited from my Bank account for 925-230-9030 Completed
- Chetankumar Patel
- November 06, 2019 21:57
1 vote 5 comments
Refund my top-up credit of Completed
- Gary Baker
- November 05, 2019 01:12
1 vote 1 comment
Like a sacm Completed
- Jose Antonio Arocha Gutierrez
- October 30, 2019 20:06
1 vote 1 comment
Incorrectly charged for annual service early, Immediate refund required Completed
- Patricia Saunders-Cummings
- October 30, 2019 02:00
1 vote 2 comments
Refund the charge Completed
- JIE XU
- October 27, 2019 09:35
1 vote 2 comments

Didn't find what you were looking for?