Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Cancel account failure Completed
- Sean Miller
- February 02, 2020 15:33
0 votes 1 comment
Can't talk to a human! Completed
- Rhiannon Mistretta
- February 01, 2020 22:55
0 votes 1 comment
FreedomPop sms account billing Completed
- Carmen LaRosa
- February 01, 2020 03:17
0 votes 1 comment
Additional Numbers being randomly added to account? Completed
- Rhiannon Mistretta
- January 31, 2020 22:14
0 votes 1 comment
Cannot update payment information Completed
- Kyle Satterstrom
- January 31, 2020 01:39
0 votes 2 comments
More "maintenence charge" woes Completed
- David Rand
- January 30, 2020 22:22
0 votes 1 comment
Being charged for service I have cancelled. Completed
- Michael Shimoff
- January 30, 2020 16:56
0 votes 1 comment
VoiceMail Service added incorrectly -- cancel, do not charge Completed
- Kevin FitzMaurice
- January 30, 2020 15:12
0 votes 1 comment
Account Fee Completed
- Gotta Wash
- January 29, 2020 22:08
0 votes 1 comment
Re-establish friends data bonus with existing active friends after reactivate Completed
- Mo Houston
- January 29, 2020 19:51
0 votes 1 comment
I keep being charged 'maintenance fee' Completed
- Dmitry Matyukhin
- January 29, 2020 02:38
0 votes 1 comment
I am being charged $.01 twice a month and I don't have or use your services Completed
- Susan Corino
- January 28, 2020 15:32
0 votes 1 comment
Un-refunded money for a closed account Completed
- HarryHubler Jr
- January 28, 2020 14:10
0 votes 1 comment
Cancel account and request refund of charges for last 2 years. Completed
- Chee Kong Cheung
- January 28, 2020 10:28
0 votes 1 comment
overcharged Completed
- 1 youyi li
- January 28, 2020 07:24
0 votes 1 comment
Still waiting for SIM delivery Completed
- Suchetaa Mishra
- January 28, 2020 05:39
0 votes 1 comment
Your FreedomPop service is inactive due to an unforeseen technical issue Completed
- Veerpal Chadha
- January 27, 2020 23:07
0 votes 1 comment
Need to update my payment info Completed
- Adam Demeter
- January 27, 2020 16:09
0 votes 1 comment
Constant $0.01 charges on credit card Completed
- C Sim
- January 27, 2020 02:08
0 votes 1 comment
Refund for Unused Services on SIM Cards Never Received Completed
- John Helsabeck
- January 26, 2020 21:15
1 vote 1 comment
Billed even without receiving and using the sim. Extremely wrong on FreedomPop. Completed
- Balraj Shrikant Soni
- January 26, 2020 09:05
0 votes 1 comment
Account suspended due to billing issue. Completed
- Kai Lin
- January 25, 2020 06:19
0 votes 1 comment
I can not cancel my account Completed
- Ken Clark
- January 25, 2020 05:09
0 votes 1 comment
50mb data missing from balance Completed
- Mo Houston
- January 24, 2020 21:47
0 votes 1 comment
Top Up refund Completed
- Heather Hardbarger
- January 24, 2020 19:08
0 votes 1 comment
Follow up to: Please Refund Top-Up Credit Completed
- Tara Nelson
- January 24, 2020 19:08
0 votes 1 comment
Request to cancel #20443, status was set immediately to "resolved" upon submitting? Completed
- Johnny Shih
- January 24, 2020 18:28
0 votes 1 comment
Why am I getting charged the $0.01 (penny) maintenance charge 2 and 3 times in a given month? Completed
- Hans Heidle
- January 24, 2020 14:42
0 votes 1 comment
Refund Completed
- Taya Blash
- January 24, 2020 09:59
0 votes 1 comment
Refund my money Completed
- Darlinda Russell
- January 23, 2020 14:13
1 vote 1 comment

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