Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Old Global SIM account with no service got charged $3.99 Completed
- Data Three
- July 24, 2021 17:38
0 votes 1 comment
Please cancel my order and my account Completed
- John Phillips
- July 23, 2021 20:16
0 votes 1 comment
Unable to cancel my account Completed
- Gang Li
- July 21, 2021 20:30
1 vote 1 comment
$3.99 Credit Card Charge??? Completed
- Duane Leuthold Jr
- July 21, 2021 15:25
1 vote 1 comment
Charged $4 but I do not have an account! Completed
- Jose Luis Sanchez
- July 19, 2021 19:40
2 votes 1 comment
Charged $3.99 with no account Completed
- Tim R
- July 18, 2021 20:43
1 vote 1 comment
Unable to cancel account Completed
- Marion Ellis
- July 18, 2021 20:16
1 vote 1 comment
Essential 350MB Double Billing Completed
- James Patrick
- July 17, 2021 16:52
1 vote 1 comment
Being billed without authorization on closed account Completed
- K H
- July 17, 2021 05:39
1 vote 1 comment
I submitted a request a week ago, still shows open, is this normal Completed
- guobin sha
- July 16, 2021 20:45
0 votes 1 comment
Being billed for Essential LTE 350MB plan on inactive account Completed
- CD
- July 16, 2021 17:14
0 votes 1 comment
Being Billed no account Completed
- unknown
- July 16, 2021 12:43
0 votes 1 comment
Upgraded without consent to Essential LTE 350Mb Completed
- David J. Dahl
- July 14, 2021 23:33
0 votes 1 comment
Was charged $0.01 on July 3rd, and $20.03 on July 5th. My account is inactive. Completed
- Sabrina Mielczarski
- July 14, 2021 20:02
0 votes 1 comment
Unauthorized charge Freedompop changed my plan to LTE 350M without any notice Completed
- XIRUI SHI
- July 13, 2021 17:02
1 vote 2 comments
Charged for services when I haven't used FreedomPop in years. No response to my tickets. Completed
- Addis Meltzer
- July 12, 2021 17:06
0 votes 1 comment
Unauthorized charge $0.01 several times and now $3.99 Completed
- Quyen Le
- July 12, 2021 13:43
0 votes 1 comment
Charged Monthly 3.99$ , not using freedompop Completed
- unknown
- July 11, 2021 12:34
0 votes 1 comment
I wanna cancel one of my account Completed
- LINHONG YE
- July 11, 2021 02:10
0 votes 1 comment
Help cancel account and dormant account still deduction problem Completed
- LINHONG YE
- July 11, 2021 02:00
0 votes 1 comment
Unauthorized charge 7,98. Completed
- Vladimir Alexeenko
- July 10, 2021 06:36
1 vote 1 comment
I have not had an active account for months, but... Completed
- Aaron Jones
- July 09, 2021 21:04
0 votes 1 comment
Continued to take direct debit even after plan cancelled Completed
- Ramniklal Dattani
- July 09, 2021 14:16
0 votes 1 comment
overcharge Completed
- Marius Petruc
- July 09, 2021 13:01
- Edited
0 votes 1 comment
essential 350mb plan billing Completed
- Kwan Cheung
- July 09, 2021 01:24
0 votes 1 comment
Unauthorized charge $19.99 last week. Cancelled service over 3 years ago Completed
- Jesse Floirendo
- July 07, 2021 22:30
- Edited
0 votes 1 comment
un authorized charge Completed
- Suppiah Navaratnam
- July 07, 2021 13:02
0 votes 1 comment
charge $3.99 monthly fee Completed
- Bao Qiu
- July 07, 2021 12:45
3 votes 1 comment
Replacement Sim Completed
- Andy Dowson
- July 07, 2021 11:21
0 votes 1 comment
Essential LTE 350MB applied to an invalid line Completed
- G T
- July 07, 2021 05:00
0 votes 1 comment

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