Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

REFUND? Freedompop Stole from me. NO DEVICES AVAILABLE ANYWHERE Completed
- Phillip Cantore
- January 11, 2020 18:53
0 votes 1 comment
Charged for service, never activated a phone. Completed
- Roy Radosevich
- January 11, 2020 01:33
0 votes 1 comment
Sim card Completed
- jerald hatcher
- January 10, 2020 17:39
0 votes 1 comment
Top-up credit charges doesn't honor my settings Completed
- Yu Zhao
- January 10, 2020 17:03
0 votes 2 comments
FreedomPop Messed Porting Up Completed
- Veronika Thost
- January 10, 2020 16:02
0 votes 1 comment
Refund for unused service Completed
- Juan Rivera
- January 10, 2020 04:39
0 votes 2 comments
Request #18253 "No longer with FreedomPop, ported out but Charged" Completed
- Balavijayalakshmanan Susendrakumar
- January 08, 2020 22:19
1 vote 1 comment
Invalid Fedex Tracking number by FreedomPop Completed
- ENIEKAN E EBONG
- January 08, 2020 21:49
0 votes 1 comment
Unable to Cancel My Account Online Completed
- Zixue Zhang
- January 08, 2020 07:34
0 votes 1 comment
Move Numbers between emails Completed
- Maddy Singh
- January 08, 2020 03:04
0 votes 1 comment
Monthly Charge for 1 Penny Completed
- Seth Norris
- January 07, 2020 22:57
0 votes 1 comment
Refund Completed
- Maria Diaz
- January 07, 2020 21:50
0 votes 1 comment
Cancel My Account Completed
- Jon Moore
- January 07, 2020 18:56
0 votes 1 comment
Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. Completed
- Dustin Backlund
- January 06, 2020 21:40
1 vote 1 comment
Charged $20 Top Up due to Unknown Data Usage Completed
- Myron Zhang
- January 06, 2020 06:56
0 votes 2 comments
Refund cancel Completed
- kaylee
- January 05, 2020 15:24
0 votes 1 comment
My account was cancelled without my authorization Completed
- Cuixia Li
- January 04, 2020 15:57
0 votes 1 comment
Cancelled my account, product is not good, when will I get refund Completed
- Balaveera Thatikonda
- January 04, 2020 12:16
0 votes 1 comment
Non refund of USD 110.20 Completed
- Sneh Machchhar
- January 04, 2020 05:36
0 votes 1 comment
second account, want to downgrade both Completed
- Heather Moller
- January 04, 2020 01:18
1 vote 1 comment
Unauthorized $.01 Paypal charge? Completed
- William Dzurilla
- January 03, 2020 20:58
1 vote 1 comment
Impossible to access to my account, so impossible to use... Completed
- Maxime briatte
- January 03, 2020 15:44
0 votes 1 comment
My phone stopped working Completed
- nainika Takkallapelli
- January 03, 2020 15:40
0 votes 1 comment
Cancel:refund Completed
- Jane Chandler
- January 03, 2020 09:55
0 votes 1 comment
replacement sim Completed
- Ray Han
- January 02, 2020 14:38
0 votes 1 comment
Account maintenance charges Completed
- Ramesh Emarajan
- January 02, 2020 06:31
0 votes 1 comment
REFUND Top Up Credit Completed
- Chad R folden
- January 02, 2020 04:40
0 votes 1 comment
trying to downgrade Completed
- Dean Lawrence
- January 02, 2020 00:40
0 votes 2 comments
Still being charged maintenance fees? Completed
- Dmitry Matyukhin
- January 01, 2020 17:06
0 votes 1 comment
Trying to cancel but they still charge Completed
- stop billing me i cancelled I cancelled
- January 01, 2020 14:06
0 votes 1 comment

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