Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Overcharged for Essential LTE 350MB Completed
- RC141
- July 01, 2021 23:37
0 votes 1 comment
Charged 3.99 for inactive account Completed
- Nektarios Ioannides
- July 01, 2021 16:02
0 votes 1 comment
billing Completed
- Suppiah Navaratnam
- July 01, 2021 09:19
0 votes 1 comment
refund of top-up credit Completed
- Steve Yu
- June 30, 2021 17:22
0 votes 1 comment
Top Up Balance Completed
- Mark Barambani
- June 29, 2021 22:11
0 votes 1 comment
Top Up credit refund - ticket open 12 days Completed
- Chris Altilio
- June 29, 2021 16:16
0 votes 1 comment
Charged $3.99 for an unused account Completed
- Wesley Treihaft
- June 29, 2021 06:11
0 votes 1 comment
Charged $3.99 for an unused account Completed
- Hu Wang
- June 28, 2021 18:41
0 votes 1 comment
Billed for inactive account Completed
- Erinveer Rehal
- June 26, 2021 00:13
0 votes 1 comment
Billed for an inactive account / dormant device Completed
- AM
- June 25, 2021 21:24
0 votes 1 comment
port out freedompop numbers to Xfinity mobile failed Completed
- Xintian Yu
- June 25, 2021 18:33
0 votes 1 comment
Replacement SIM Completed
- Steven Ferguson
- June 25, 2021 14:21
0 votes 1 comment
Charge on a deactivated account Completed
- Divyansh Chaurasia
- June 25, 2021 08:25
0 votes 1 comment
Inactive account - being billed again Completed
- Mark Holaday
- June 23, 2021 22:54
1 vote 1 comment
refund top up credit balance Completed
- qiang h
- June 23, 2021 18:17
0 votes 1 comment
I am charged a $3.99 fee for account that is inactive, without a number or a plan. Completed
- Saurabh Gupta
- June 23, 2021 15:37
0 votes 1 comment
Inactive Account Billing- Please Stop and Help Completed
- richard salata
- June 20, 2021 18:16
0 votes 1 comment
Please downgrade my plan to free plan. Completed
- Pengfei Wang
- June 20, 2021 17:00
0 votes 1 comment
unauthorize charged $3.99 2times for inactive account Completed
- Andrew Xian
- June 20, 2021 13:15
0 votes 1 comment
Cancel my account Completed
- XiaoXin Liu
- June 20, 2021 10:15
0 votes 1 comment
Here's how to Reactivate your Top-Up Credit Completed
- Josh Straub
- June 19, 2021 07:49
1 vote 1 comment
Cancel Completed
- C.S. Yang
- June 18, 2021 19:12
0 votes 1 comment
Cancel my account Completed
- Jaehwan Park
- June 18, 2021 07:56
0 votes 1 comment
Cancel Completed
- Dd Dd
- June 18, 2021 04:54
0 votes 1 comment
Cancel my account and refund my top up credit Completed
- Rohit Patel
- June 18, 2021 01:20
1 vote 1 comment
I would like to close my account and delete all info please. Completed
- MAURIZIO LONGHI
- June 17, 2021 18:33
0 votes 1 comment
why my plan was changed to LTE 350M Completed
- Ye Yuan
- June 17, 2021 13:56
1 vote 1 comment
why was I billed $20.04? Completed
- P Y
- June 15, 2021 04:28
0 votes 1 comment
2 unauthorize charges $4 x2 for inactive accounts Completed
- Wei Hua
- June 14, 2021 22:26
1 vote 1 comment
Pop up credit transfer Completed
- Jamaica Long
- June 14, 2021 21:23
1 vote 1 comment

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