Account Details & Billing
New postDo you have questions about your bill? Need to update your password? Discuss account changes and billing questions.
-
Overcharged for Essential LTE 350MB Completed0 votes 1 comment
-
Charged 3.99 for inactive account Completed0 votes 1 comment
-
billing Completed0 votes 1 comment
-
refund of top-up credit Completed0 votes 1 comment
-
Top Up Balance Completed0 votes 1 comment
-
Top Up credit refund - ticket open 12 days Completed0 votes 1 comment
-
Charged $3.99 for an unused account Completed0 votes 1 comment
-
Charged $3.99 for an unused account Completed0 votes 1 comment
-
Billed for inactive account Completed0 votes 1 comment
-
Billed for an inactive account / dormant device Completed0 votes 1 comment
-
port out freedompop numbers to Xfinity mobile failed Completed0 votes 1 comment
-
Replacement SIM Completed0 votes 1 comment
-
Charge on a deactivated account Completed0 votes 1 comment
-
Inactive account - being billed again Completed1 vote 1 comment
-
refund top up credit balance Completed0 votes 1 comment
-
I am charged a $3.99 fee for account that is inactive, without a number or a plan. Completed0 votes 1 comment
-
Inactive Account Billing- Please Stop and Help Completed0 votes 1 comment
-
Please downgrade my plan to free plan. Completed0 votes 1 comment
-
unauthorize charged $3.99 2times for inactive account Completed0 votes 1 comment
-
Cancel my account Completed0 votes 1 comment
-
Here's how to Reactivate your Top-Up Credit Completed1 vote 1 comment
-
Cancel Completed0 votes 1 comment
-
Cancel my account Completed0 votes 1 comment
-
Cancel Completed0 votes 1 comment
-
Cancel my account and refund my top up credit Completed1 vote 1 comment
-
I would like to close my account and delete all info please. Completed0 votes 1 comment
-
why my plan was changed to LTE 350M Completed1 vote 1 comment
-
why was I billed $20.04? Completed0 votes 1 comment
-
2 unauthorize charges $4 x2 for inactive accounts Completed1 vote 1 comment
-
Pop up credit transfer Completed1 vote 1 comment