Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Please help to reactivate my service Completed
- Yali W
- November 13, 2020 05:59
0 votes 1 comment
Account Balance Refund Completed
- M Li
- November 12, 2020 16:37
0 votes 1 comment
Account details Completed
- Chung Lee
- November 08, 2020 19:38
0 votes 1 comment
$20 top-up credit Completed
- Brian Hannon
- November 08, 2020 15:18
0 votes 1 comment
What will happen to my 12-month prepaid Freedompop plan? Completed
- James Qiu
- November 07, 2020 23:05
0 votes 1 comment
Top Up Refund Completed
- Stitch Two
- November 07, 2020 03:15
0 votes 1 comment
Top up credit disappeared after migrating to new premium freedompop account Completed
- Mambo Jam
- November 07, 2020 03:08
0 votes 1 comment
cancelling account Completed
- Steve Keane
- November 06, 2020 09:40
0 votes 1 comment
I upgraded to Premium Voice SIM, but I cannot access my old plan which had 3 months of prepaid service left. Completed
- Amit Parekh
- November 06, 2020 02:19
0 votes 1 comment
What happened to my semi annual plan that was prepaid? Completed
- vernon griffin
- November 06, 2020 02:04
0 votes 1 comment
New sim Completed
- Susan Galli
- November 02, 2020 17:42
0 votes 1 comment
My credit 39.79 is expired on 10/26/2020 Completed
- Weifan Li
- October 31, 2020 04:55
0 votes 1 comment
Top up credit refund Completed
- Stitch Two
- October 29, 2020 18:45
0 votes 1 comment
Charges to my credit card Completed
- Rose Krebsbach
- October 29, 2020 17:42
0 votes 1 comment
Account Suspended. Completed
- Krzysztof Karwicki
- October 28, 2020 20:27
0 votes 1 comment
12 month Prepaid Plan details Completed
- thomas bejgrowicz
- October 28, 2020 15:27
1 vote 1 comment
My device is no longer working (getting data) Completed
- Darrin Allen
- October 28, 2020 02:13
0 votes 1 comment
How to delete my account that was never activated? Completed
- zahdia anwer
- October 27, 2020 22:42
0 votes 1 comment
Change to Freedompop? Completed
- kavita bhakta
- October 27, 2020 16:05
0 votes 1 comment
Switched to Premium Voice, need to cancel old plan Completed
- Jaret Cantu
- October 27, 2020 02:24
0 votes 1 comment
Unable to update billing Completed
- Albert Yip
- October 27, 2020 00:05
0 votes 1 comment
Port out fail Completed
- Joseph Wx
- October 26, 2020 22:02
0 votes 1 comment
I canceled my account months ago but you're still charging me Completed
- Joel Thompson
- October 26, 2020 12:25
0 votes 1 comment
Where is C.C information stored on freedompop.com Completed
- James Fountain
- October 26, 2020 00:10
0 votes 1 comment
Top up credit refund Completed
- ROLO
- October 25, 2020 16:15
0 votes 1 comment
I'm seeing that my account is suspended due to billing issue Completed
- Anand Vaidyanathan
- October 24, 2020 17:44
0 votes 1 comment
Top-up Credit Refund Completed
- Victoria Yeung
- October 24, 2020 14:32
0 votes 1 comment
Change Credit card information Completed
- Steve Rosenthal
- October 24, 2020 13:50
0 votes 1 comment
please refund top up credit Completed
- Michael D. Lemmon
- October 23, 2020 13:03
0 votes 1 comment
Alert: Your FreedomPop service is inactive due to an unforeseen technical issue. Please Click here to contact customer service. Completed
- Martin Hannah
- October 21, 2020 18:53
0 votes 1 comment

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