Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Account and Credit are missing Completed
- Dinesh Balu Balakrishnan
- June 22, 2020 18:34
0 votes 1 comment
Reactivate Account Completed
- Fei Du
- June 22, 2020 17:23
0 votes 1 comment
Unresolved request 37701 Completed
- Caroline Smith
- June 22, 2020 17:13
0 votes 1 comment
Ordered SIM card, never arrived Completed
- Tyler Knott
- June 22, 2020 15:08
0 votes 1 comment
refund for top-up credit Completed
- Tao Yuan
- June 21, 2020 00:36
0 votes 1 comment
Account says "you have not signed up for FreedomPop service yet" Completed
- D Rad
- June 20, 2020 22:39
0 votes 1 comment
Both of my LTE SIMs have vanished from my account Completed
- Geza Kovacs
- June 20, 2020 08:06
0 votes 1 comment
My LTE Basic 200 MB free plan disappeared from my account Completed
- Tuomas Sivula
- June 20, 2020 05:06
0 votes 1 comment
My plan and sim activation disappeared Completed
- Hsinyi Yen
- June 22, 2020 16:32
- Edited
0 votes 1 comment
Account info dissapeared Completed
- Javier Giovannetti
- June 19, 2020 20:16
0 votes 1 comment
My SIM Card do not work and my Free plan disappeared from my account Completed
- Bandhan LTE1 RG S3 Gadani
- June 19, 2020 15:33
0 votes 1 comment
Update credit card fails but charges each time I try Completed
- Thomas Joergensen
- June 19, 2020 13:56
0 votes 1 comment
Updating Credit Card Problem Completed
- JOHN ONEILL
- June 19, 2020 12:02
0 votes 1 comment
My phone number disappeared Completed
- But Nguyen
- June 19, 2020 09:17
0 votes 1 comment
Please refund Completed
- Qiuhui Yu
- June 19, 2020 06:33
0 votes 1 comment
my Freedom Pop is inactive with unknow error or something happen? Completed
- yiyang hsieh
- June 19, 2020 00:39
0 votes 1 comment
Device disappeared from account Completed
- Marion Bahm
- June 18, 2020 23:52
1 vote 1 comment
inbound calls don't count into plan minutes? Completed
- Jess Russo
- June 18, 2020 19:39
0 votes 1 comment
Can not change credit card number Completed
- Randy Cooper
- June 18, 2020 18:34
0 votes 1 comment
Account cancelled without my notice Completed
- Hui Huang
- June 18, 2020 16:42
0 votes 1 comment
Can't update for Credit Card Expiration Date Completed
- Robert Paluszak
- June 18, 2020 15:42
0 votes 1 comment
Phone number removed, account disabled, top-up balance lost Completed
- Pupu Iko2
- June 18, 2020 03:28
0 votes 1 comment
My account disapeared Completed
- Wilfred Cheng Brian Wong
- June 18, 2020 01:09
0 votes 1 comment
My SIM Card do not work and I do not see Free plan anymore on my account Completed
- Bandhan SIM S3 Gadani
- June 17, 2020 23:25
0 votes 1 comment
phone number and sim deactivated Completed
- Philip Rowe
- June 17, 2020 18:15
- Edited
0 votes 1 comment
Phone number disappeared from account Completed
- Matthew Palmer
- June 17, 2020 00:07
0 votes 1 comment
FreedomPop Requesting Activation of Existing Account Completed
- John (SIM L70)(15th) Wong
- June 16, 2020 22:35
0 votes 1 comment
Trying to update billing info and keeps erroring out Completed
- Janet Downie
- June 16, 2020 22:20
0 votes 1 comment
Long Standing Account Lost Access Completed
- Rocky Ruochen
- June 16, 2020 18:33
0 votes 1 comment
Unauthorized $20 top-up Completed
- Benjamin Faucher
- June 16, 2020 15:55
0 votes 1 comment

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