Account Details & Billing

Do you have questions about your bill? Need to update your password? Discuss account changes and billing questions.

Cancel account Completed
- Adrianus IJpelaar
- August 06, 2021 08:18
0 votes 1 comment
Cancelled accounts in April 2021, but $0.01 fee has resumed Completed
- Fred Smith
- August 05, 2021 01:44
0 votes 1 comment
Multiple $.01 charges to my card Completed
- Constance Renda
- August 03, 2021 03:55
0 votes 1 comment
Charged for annual plan after swapping to premium Completed
- Bear Dog
- July 30, 2021 09:11
0 votes 1 comment
Porting out ticket 52527 Completed
- Scott Ferris
- July 29, 2021 21:01
0 votes 2 comments
Porting out Completed
- Scott Ferris
- July 29, 2021 20:36
0 votes 1 comment
Account not active Completed
- Joel Nojovits
- July 29, 2021 05:24
0 votes 1 comment
account cancellation failed. please help Completed
- Ryan Tian
- July 28, 2021 17:44
0 votes 1 comment
Paid for new phone number ($4.99) and a week later Freedompop closed my account Completed
- Freedompop Cell3
- July 28, 2021 15:36
0 votes 1 comment
Old Global SIM account with no service got charged $3.99 Completed
- Data Three
- July 24, 2021 17:38
0 votes 1 comment
Please cancel my order and my account Completed
- John Phillips
- July 23, 2021 20:16
0 votes 1 comment
I submitted a request a week ago, still shows open, is this normal Completed
- guobin sha
- July 16, 2021 20:45
0 votes 1 comment
Being billed for Essential LTE 350MB plan on inactive account Completed
- CD
- July 16, 2021 17:14
0 votes 1 comment
Being Billed no account Completed
- unknown
- July 16, 2021 12:43
0 votes 1 comment
Upgraded without consent to Essential LTE 350Mb Completed
- David J. Dahl
- July 14, 2021 23:33
0 votes 1 comment
Was charged $0.01 on July 3rd, and $20.03 on July 5th. My account is inactive. Completed
- Sabrina Mielczarski
- July 14, 2021 20:02
0 votes 1 comment
Charged for services when I haven't used FreedomPop in years. No response to my tickets. Completed
- Addis Meltzer
- July 12, 2021 17:06
0 votes 1 comment
Unauthorized charge $0.01 several times and now $3.99 Completed
- Quyen Le
- July 12, 2021 13:43
0 votes 1 comment
Charged Monthly 3.99$ , not using freedompop Completed
- unknown
- July 11, 2021 12:34
0 votes 1 comment
I wanna cancel one of my account Completed
- LINHONG YE
- July 11, 2021 02:10
0 votes 1 comment
Help cancel account and dormant account still deduction problem Completed
- LINHONG YE
- July 11, 2021 02:00
0 votes 1 comment
I have not had an active account for months, but... Completed
- Aaron Jones
- July 09, 2021 21:04
0 votes 1 comment
Continued to take direct debit even after plan cancelled Completed
- Ramniklal Dattani
- July 09, 2021 14:16
0 votes 1 comment
overcharge Completed
- Marius Petruc
- July 09, 2021 13:01
- Edited
0 votes 1 comment
essential 350mb plan billing Completed
- Kwan Cheung
- July 09, 2021 01:24
0 votes 1 comment
Unauthorized charge $19.99 last week. Cancelled service over 3 years ago Completed
- Jesse Floirendo
- July 07, 2021 22:30
- Edited
0 votes 1 comment
un authorized charge Completed
- Suppiah Navaratnam
- July 07, 2021 13:02
0 votes 1 comment
Replacement Sim Completed
- Andy Dowson
- July 07, 2021 11:21
0 votes 1 comment
Essential LTE 350MB applied to an invalid line Completed
- G T
- July 07, 2021 05:00
0 votes 1 comment
Port out PIN error since last week Completed
- Minh Nguyen
- July 06, 2021 17:30
0 votes 1 comment

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